Robust pricing with refunds
(2020)
Journal Article
Hinnosaar, T., & Kawai, K. (2020). Robust pricing with refunds. RAND Journal of Economics, 51(4), 1014-1036. https://doi.org/10.1111/1756-2171.12348
Before purchase, a buyer of an experience good learns about the product's fit using various information sources, including some of which the seller may be unaware of. The buyer, however, can conclusively learn the fit only after purchasing and trying... Read More about Robust pricing with refunds.