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All Outputs (4)

Data-Driven Visiting Experiences (2022)
Book Chapter
Benford, S., Darzentas, D., Bodiaj, E., Tennent, P., Martindale, S., Cameron, H., & Spors, V. (2022). Data-Driven Visiting Experiences. In A. Waern, & A. S. Løvlie (Eds.), Hybrid Museum Experiences: Theory and Design (157-175). Amsterdam University Press. https://doi.org/10.5117/9789463726443

Data is seen as the ‘new oil’ that drives the digital economy, and museums are no exception to this. We investigate how data captured from hybrid museum experiences can become a resource for designers, for museums, and for visitors in their understan... Read More about Data-Driven Visiting Experiences.

Discomfort—the dark side of fun (2018)
Book Chapter
Benford, S., Greenhalgh, C., Giannachi, G., Walker, B., Marshall, J., Tennent, P., & Rodden, T. (2018). Discomfort—the dark side of fun. In M. Blythe, & A. Monk (Eds.), Funology 2: from usability to enjoyment (209-224). Springer. https://doi.org/10.1007/978-3-319-68213-6_13

For many of us, the notion of ‘fun’ conjures up visions of experiences that are amusing, pleasant, entertaining, playful—perhaps even frivolous. Rides, games, shows and perhaps even the experience of visiting an art gallery can embody these senses of... Read More about Discomfort—the dark side of fun.

Indoors and outdoors: designing mobile experiences for Cité de l’espace (2013)
Book Chapter
Rennick-Egglestone, S., Roussou, M., Brundell, P., Chaffardon, C., Kourtis, V., Koleva, B., & Benford, S. (2013). Indoors and outdoors: designing mobile experiences for Cité de l’espace. In Proceedings of NODEM 2013. NODEM

The CHESS project has been working with Cité de l’espace, a space technology centre, to explore the use of tablets and mobile phones to deliver visitor experiences that integrate across multiple experiences. In this paper, we articulate three key cha... Read More about Indoors and outdoors: designing mobile experiences for Cité de l’espace.