Towards a service-dominant approach to social marketing
(2015)
Journal Article
Luca, N. R., Hibbert, S., & McDonald, R. (2016). Towards a service-dominant approach to social marketing. Marketing Theory, 16(2), 194-218. https://doi.org/10.1177/1470593115607941
Over the last decade, social marketing has moved away from traditional marketing management approaches towards service-oriented theory, integrating concepts from other disciplines, to account for the distinctive nature of social change and develop an... Read More about Towards a service-dominant approach to social marketing.