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All Outputs (19)

The cardboard box study: understanding collaborative data management in the connected home (2021)
Journal Article
Kilic, D., Crabtree, A., McGarry, G., & Goulden, M. (2022). The cardboard box study: understanding collaborative data management in the connected home. Personal and Ubiquitous Computing, 26(1), 155-176. https://doi.org/10.1007/s00779-021-01655-9

The home is a site marked by the increasing collection and use of personal data, whether online or from connected devices. This trend is accompanied by new data protection regulation and the development of privacy enhancing technologies (PETs) that s... Read More about The cardboard box study: understanding collaborative data management in the connected home.

Folding and Friction: The Internet of Things and Everyday Life (2021)
Book Chapter
Goulden, M. (2021). Folding and Friction: The Internet of Things and Everyday Life. In D. A. Rohlinger, & S. Sobieraj (Eds.), Oxford handbook of sociology and digital media. Oxford University Press (OUP). https://doi.org/10.1093/oxfordhb/9780197510636.013.20

The internet of things (IoT)—the embedding of networked computing into the material world around us—seeks to reshape our everyday lives. To address the IoT is to address the material interface between the global digital networks of the twenty-first-c... Read More about Folding and Friction: The Internet of Things and Everyday Life.

Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study (2021)
Preprint / Working Paper
Dowthwaite, L., Fischer, J., Perez Vallejos, E., Portillo, V., Nichele, E., Goulden, M., & McAuley, D. Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study

Background:
Digital contact tracing is employed to monitor and manage the spread of COVID-19. However, to be effective the system must be adopted by a substantial proportion of the population. Studies of mostly hypothetical contact tracing apps show... Read More about Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study.

Visions, Values, and Videos: Revisiting Envisionings in Service of UbiComp Design for the Home (2020)
Presentation / Conference Contribution
Nilsson, T., Fischer, J. E., Crabtree, A., Goulden, M., Spence, J., & Costanza, E. (2020). Visions, Values, and Videos: Revisiting Envisionings in Service of UbiComp Design for the Home. In DIS '20: Proceedings of the 2020 ACM Designing Interactive Systems Conference (827–839). https://doi.org/10.1145/3357236.3395476

UbiComp has been envisioned to bring about a future dominated by calm computing technologies making our everyday lives ever more convenient. Yet the same vision has also attracted criticism for encouraging a solitary and passive lifestyle. The aim of... Read More about Visions, Values, and Videos: Revisiting Envisionings in Service of UbiComp Design for the Home.

‘Delete the family’: platform families and the colonisation of the smart home (2019)
Journal Article
Goulden, M. (2019). ‘Delete the family’: platform families and the colonisation of the smart home. Information, Communication and Society, 24(7), 903-920. https://doi.org/10.1080/1369118x.2019.1668454

On its surface, the ‘smart home’ marks an effort to augment everyday domestic life to the benefit of its members, through the pervasive digital technologies of the Internet of Things (IoT). Through an analysis of the family-imitating group accounts o... Read More about ‘Delete the family’: platform families and the colonisation of the smart home.

Domesticating data: socio-legal perspectives on smart homes and good data design (2019)
Book Chapter
FLINTHAM, M., GOULDEN, M., PRICE, D., & Urquhart, L. (2019). Domesticating data: socio-legal perspectives on smart homes and good data design. In A. Daly, S. K. Devitt, & M. Mann (Eds.), Good data (343 -360). Institute of Network Cultures

In this chapter, we focus on the so-called ‘smart home’ as an archetypal group space into which the Internet of Things is spreading. As most homes are shared spaces we focus on what ‘good data’ might look like in a space that is essentially defined b... Read More about Domesticating data: socio-legal perspectives on smart homes and good data design.

What Smart Campuses Can Teach Us about Smart Cities: User Experiences and Open Data (2018)
Journal Article
Vasileva, R., Rodrigues, L., Hughes, N., Greenhalgh, C., Goulden, M., & Tennison, J. (2018). What Smart Campuses Can Teach Us about Smart Cities: User Experiences and Open Data. Information, 9(10), 251-264. https://doi.org/10.3390/info9100251

Universities, like cities, have embraced novel technologies and data based solutions to improve their campuses with ‘smart’ becoming a welcomed concept. Campuses in many ways are small-scale cities. They increasingly seek to address similar challenge... Read More about What Smart Campuses Can Teach Us about Smart Cities: User Experiences and Open Data.

Differentiating ‘the user’ in DSR: developing demand side response in advanced economies (2018)
Journal Article
Goulden, M., Spence, A., Wardman, J., & Leygue, C. (2018). Differentiating ‘the user’ in DSR: developing demand side response in advanced economies. Energy Policy, 122, 176-185. https://doi.org/10.1016/j.enpol.2018.07.013

This paper reports on the current state of Demand Side Response (DSR) in the UK – an early adoptor amongst advanced economies – and the role of the end user in determining its future. Through 21 expert interviews we establish the current state of DSR... Read More about Differentiating ‘the user’ in DSR: developing demand side response in advanced economies.

Digital energy visualisations in the workplace: the e-Genie tool (2017)
Journal Article
Spence, A., Goulden, M., Leygue, C., Banks, N., Bedwell, B. D., Jewell, M., …Ferguson, E. (in press). Digital energy visualisations in the workplace: the e-Genie tool. Building Research and Information, https://doi.org/10.1080/09613218.2018.1409569

Building management systems are designed for energy managers; there are few energy feedback systems designed to engage staff. A tool, known as e-Genie, was developed to engage workplace occupants with energy data and support them to take action to re... Read More about Digital energy visualisations in the workplace: the e-Genie tool.

Living with interpersonal data: observability and accountability in the age of pervasive ICT (2017)
Journal Article
Goulden, M., Tolmie, P., Mortier, R., & Lodge, T. (in press). Living with interpersonal data: observability and accountability in the age of pervasive ICT. New Media and Society, https://doi.org/10.1177/1461444817700154

The Internet of Things, alongside existing mobile digital technologies, heralds a world in which pervasive sensing constantly captures data about us. Simultaneous with this technology programme are moves by policymakers to shore up the digital econom... Read More about Living with interpersonal data: observability and accountability in the age of pervasive ICT.

The future as a design problem (2016)
Journal Article
Reeves, S., Goulden, M., & Dingwall, R. (2016). The future as a design problem. Design Issues, 32(3), 6-17. https://doi.org/10.1162/DESI_a_00395

An often unacknowledged yet foundational problem for design is how ‘futures‘ are recruited for design practice. This problem saturates considerations of what could or should be designed. We distinguish two intertwined approaches to this: ‘pragmatic p... Read More about The future as a design problem.

Intervening to change behaviour and save energy in the workplace: a systematic review of available evidence (2016)
Journal Article
Staddon, S. C., Cycil, C., Goulden, M., Leygue, C., & Spence, A. (2016). Intervening to change behaviour and save energy in the workplace: a systematic review of available evidence. Energy Research and Social Science, 17, https://doi.org/10.1016/j.erss.2016.03.027

Workplaces worldwide are a major source of carbon emissions and changing energy use behaviour in these environments has the capacity for large carbon savings. This paper reviews and synthesises empirical evidence to identify what types of behaviour c... Read More about Intervening to change behaviour and save energy in the workplace: a systematic review of available evidence.

Wild interdisciplinarity: ethnography and computer science (2016)
Journal Article
Goulden, M., Greiffenhagen, C., Crowcroft, J., McAuley, D., Mortier, R., Radenkovic, M., & Sathiaseelan, A. (in press). Wild interdisciplinarity: ethnography and computer science. International Journal of Social Research Methodology, https://doi.org/10.1080/13645579.2016.1152022

Drawing on the experiences of a novel collaborative project between sociologists and computer scientists, this paper identifies a set of challenges for fieldwork that are generated by this wild interdisciplinarity. Public Access Wi-Fi Service was a p... Read More about Wild interdisciplinarity: ethnography and computer science.

Caught in the middle: the role of the facilities manager in organisational energy use (2015)
Journal Article
Goulden, M., & Spence, A. (2015). Caught in the middle: the role of the facilities manager in organisational energy use. Energy Policy, 85, https://doi.org/10.1016/j.enpol.2015.06.014

This study analyses the role of the Facilities Manager [FM] as a key actor in organisational energy management. This builds on the idea that ‘middle’ agents in networks can be an important lever for socio-technical change. The study demonstrates the... Read More about Caught in the middle: the role of the facilities manager in organisational energy use.

A feasibility study of an in-the-wild experimental public access WiFi network (2014)
Presentation / Conference Contribution
Sathiaseelan, A., Mortier, R., Goulden, M., Greiffenhagen, C., Radenkovic, M., Crowcroft, J., & McAuley, D. (2014). A feasibility study of an in-the-wild experimental public access WiFi network. In Proceedings of the Fifth ACM Symposium on Computing for Development - ACM DEV-5 '14 (33-42). https://doi.org/10.1145/2674377.2674383

© 2014 ACM. Universal Internet access has become critical to modern life, leading to many explorations of approaches to increase its availability. In this paper we report on a study of one such approach, PAWS, that seeks to understand the technical a... Read More about A feasibility study of an in-the-wild experimental public access WiFi network.

Smart grids, smart users? The role of the user in demand side management (2014)
Journal Article
Goulden, M., Bedwell, B., RODDEN, T., Rennick-Egglestone, S., & Spence, A. (2014). Smart grids, smart users? The role of the user in demand side management. Energy Research and Social Science, 2, 21-29. https://doi.org/10.1016/j.erss.2014.04.008

Smart grids are a key feature of future energy scenarios, with the overarching goal of better aligning energy generation and demand. The work presented here considers the role of the user in such systems, and the contexts in which such roles might em... Read More about Smart grids, smart users? The role of the user in demand side management.