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What Smart Campuses Can Teach Us about Smart Cities: User Experiences and Open Data

Vasileva, Roza; Rodrigues, Lucelia; Hughes, Nancy; Greenhalgh, Chris; Goulden, Murray; Tennison, Jeni


Roza Vasileva

Nancy Hughes

Assistant Professor in Digital Scoiology

Jeni Tennison


Universities, like cities, have embraced novel technologies and data based solutions to improve their campuses with ‘smart’ becoming a welcomed concept. Campuses in many ways are small-scale cities. They increasingly seek to address similar challenges and to deliver improved experiences to their users. How can data be used in making this vision a reality? What can we learn from smart campuses that can be scaled up to smart cities? A short research study was conducted over a three-month period at a public university in the United Kingdom, employing stakeholder interviews and user surveys, which aimed to gain insight into these questions. Based on the study, the authors suggest that making data publicly available could bring many benefits to different groups of stakeholders and campus users. These benefits come with risks and challenges, such as data privacy and protection and infrastructure hurdles. However, if these challenges can be overcome, then open data could contribute significantly to improving campuses and user experiences, and potentially set an example for smart cities.


Vasileva, R., Rodrigues, L., Hughes, N., Greenhalgh, C., Goulden, M., & Tennison, J. (2018). What Smart Campuses Can Teach Us about Smart Cities: User Experiences and Open Data. Information, 9(10), 251-264.

Journal Article Type Article
Acceptance Date Oct 6, 2018
Online Publication Date Oct 12, 2018
Publication Date Oct 12, 2018
Deposit Date Nov 24, 2018
Publicly Available Date Nov 26, 2018
Electronic ISSN 2078-2489
Publisher MDPI
Peer Reviewed Not Peer Reviewed
Volume 9
Issue 10
Pages 251-264
Keywords Smart City, Smart Campus, Open-Data
Public URL


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