All Outputs (90)

Responsible and Adaptive Robots in Care Home Settings: An Implementation Framework Analysis of a Workshop with Public and Professionals (2025)
Journal Article
Boudouraki, A., Waheed, M., Mestre, R., Landowska, A., Georgara, A., Deshmukh, J., Singh, L., Abioye, A. O., Tan, N., Tuyen, V., Dong, Y., Ao, S., Price, D., Fischer, J., & Gomez Bergin, A. (in press). Responsible and Adaptive Robots in Care Home Settings: An Implementation Framework Analysis of a Workshop with Public and Professionals. Frontiers in Robotics and AI,

As populations grow, research looks to emerging adaptive technologies for the urgent challenge in providing suitable care for older adults. Drawing on implementation science, we conducted a holistic examination looking at broader, contextual factors... Read More about Responsible and Adaptive Robots in Care Home Settings: An Implementation Framework Analysis of a Workshop with Public and Professionals.

Objection Overruled! Lay People can Distinguish Large Language Models from Lawyers, but still Favour Advice from an LLM (2025)
Presentation / Conference Contribution
Schneiders, E., Seabrooke, T., Krook, J., Hyde, R., Leesakul, N., Clos, J., & E Fischer, J. (2025, April). Objection Overruled! Lay People can Distinguish Large Language Models from Lawyers, but still Favour Advice from an LLM. Presented at CHI 2025: CHI Conference on Human Factors in Computing Systems, Yokohama, Japan

Large Language Models (LLMs) are seemingly infiltrating every domain, and the legal context is no exception. In this paper, we present the results of three experiments (total N = 288) that investigated lay people’s willingness to act upon, and their... Read More about Objection Overruled! Lay People can Distinguish Large Language Models from Lawyers, but still Favour Advice from an LLM.

Acceptability, Acceptance and Adoption of Telepresence Robots in Museums: The Museum Professionals' Perspectives (2025)
Presentation / Conference Contribution
Cameron, H. R., Reyes-Cruz, G., Piskopani, A.-M., Barnard, P., Boudouraki, A., Caleb-Solly, P., Castle-Green, S. D., Fischer, J. E., Hyde, R., Kucukyilmaz, A., & Maior, H. A. (2025, April). Acceptability, Acceptance and Adoption of Telepresence Robots in Museums: The Museum Professionals' Perspectives. Presented at CHI '25: Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems, Yokohama, Japan

Telepresence robots have the potential to change our experiences in galleries and museums, allowing for a range of hybrid interactions for visitors and museum professionals, improving accessibility, offering activities or information, and providing a... Read More about Acceptability, Acceptance and Adoption of Telepresence Robots in Museums: The Museum Professionals' Perspectives.

Please Follow Me to the Next Stop: A Case Study of Planning, Deploying and Researching a Robot-Guided Tour in a Museum in the UK (2025)
Presentation / Conference Contribution
Reyes-Cruz, G., Boudouraki, A., Price, D., Piskopani, A.-M., Barnard, P., Cameron, H., Maior, H., Trigo, M. G., Reeves, S., Fischer, J., & Caleb-Solly, P. (2026, April). Please Follow Me to the Next Stop: A Case Study of Planning, Deploying and Researching a Robot-Guided Tour in a Museum in the UK. Presented at ACM CHI conference on Human Factors in Computing Systems 2025, Yokohama, Japan

Robots are increasingly being used in public spaces in the UK. Museums and galleries are a noteworthy setting for exploring robot adoption, such as for providing guided tours or enabling remote visits. Although robots have been deployed in museums in... Read More about Please Follow Me to the Next Stop: A Case Study of Planning, Deploying and Researching a Robot-Guided Tour in a Museum in the UK.

A User Study Evaluation of Predictive Formal Modelling at Runtime in Human-Swarm Interaction (2025)
Journal Article
Abioye, A. O., Hunt, W., Gu, Y., Schneiders, E., Naiseh, M., Archibald, B., Sevegnani, M., Ramchurn, S. D., Fischer, J. E., & Soorati, M. D. (2025). A User Study Evaluation of Predictive Formal Modelling at Runtime in Human-Swarm Interaction. ACM Transactions on Human-Robot Interaction, 14(4), Article 58. https://doi.org/10.1145/3727989

Formal Modelling is often used as part of the design and testing process of software development to ensure that components operate within suitable bounds even in unexpected circumstances. We conducted a user study evaluation of predictive formal mode... Read More about A User Study Evaluation of Predictive Formal Modelling at Runtime in Human-Swarm Interaction.

Technology for Environmental Policy: Exploring Perceptions, Values, and Trust in a Citizen Carbon Budget App (2024)
Presentation / Conference Contribution
Dowthwaite, L., Reyes-Cruz, G., Lu, Y., Lisinska, J., Craigon, P., Piskopani, A.-M., Shafipour, E., Stein, S., & Fischer, J. (2024, September). Technology for Environmental Policy: Exploring Perceptions, Values, and Trust in a Citizen Carbon Budget App. Presented at TAS '24: Second International Symposium on Trustworthy Autonomous Systems, Austin, Texas, USA

Personal Carbon Allowances (PCAs) are a policy idea for reducing individual carbon emissions, originally proposed in the UK in the 1990s, but promptly discarded due to concerns about low public acceptability and technological limitations. Decades lat... Read More about Technology for Environmental Policy: Exploring Perceptions, Values, and Trust in a Citizen Carbon Budget App.

Design and Evaluation of a Tool to assist Small-Medium Organisations (SMOs) to implement Automated Decision-Making (ADM). (2024)
Presentation / Conference Contribution
Baguley, K., Fischer, J., & Hyde, R. (2024, September). Design and Evaluation of a Tool to assist Small-Medium Organisations (SMOs) to implement Automated Decision-Making (ADM). Presented at Second International Symposium on Trustworthy Autonomous Systems, Austin, Texas

We present a new prototype tool intended to enable SMOs without specialist expertise in the area to implement Automated Decision-Making (ADM) with confidence. We report on the design and (briefly) evaluation of the tool, demonstrating the potential u... Read More about Design and Evaluation of a Tool to assist Small-Medium Organisations (SMOs) to implement Automated Decision-Making (ADM)..

Telepresence Robots for Remote Participation in Higher Education (2024)
Presentation / Conference Contribution
Hu, J., Reyes Cruz, G., Fischer, J., & Maior, H. A. (2024, June). Telepresence Robots for Remote Participation in Higher Education. Presented at CHIWORK 2024, Newcastle upon Tyne, UK

Telepresence robotics enable people to synchronously communicate and interact at a distance. The Covid-19 pandemic caused in-person teaching and research activities to migrate online in almost all society sectors (including higher education). In hybr... Read More about Telepresence Robots for Remote Participation in Higher Education.

"Like rearranging deck chairs on the Titanic"? Feasibility, Fairness, and Ethical Concerns of a Citizen Carbon Budget for Reducing CO2 Emissions (2024)
Presentation / Conference Contribution
Reyes-Cruz, G., Craigon, P., Piskopani, A.-M., Dowthwaite, L., Lu, Y., Lisinska, J., Shafipour, E., Stein, S., & Fischer, J. (2024, June). "Like rearranging deck chairs on the Titanic"? Feasibility, Fairness, and Ethical Concerns of a Citizen Carbon Budget for Reducing CO2 Emissions. Presented at FAccT '24: Proceedings of the 2024 ACM Conference on Fairness, Accountability, and Transparency, Rio de Janeiro, Brazil

Radical and disruptive interventions are needed to reach "Net Zero" by 2050 to avert the climate catastrophe. Although governments, companies, cities, and institutions have pledged to take action and reduce their carbon emissions, the idea of persona... Read More about "Like rearranging deck chairs on the Titanic"? Feasibility, Fairness, and Ethical Concerns of a Citizen Carbon Budget for Reducing CO2 Emissions.

“The ChatGPT bot is causing panic now – but it’ll soon be as mundane a tool as Excel”: analysing topics, sentiment and emotions relating to ChatGPT on Twitter (2024)
Journal Article
Heaton, D., Clos, J., Nichele, E., & Fischer, J. E. (2024). “The ChatGPT bot is causing panic now – but it’ll soon be as mundane a tool as Excel”: analysing topics, sentiment and emotions relating to ChatGPT on Twitter. Personal and Ubiquitous Computing, 28, 875–894. https://doi.org/10.1007/s00779-024-01811-x

ChatGPT, a sophisticated chatbot system by OpenAI, gained significant attention and adoption in 2022 and 2023. By generating human-like conversations, it attracted over 100 million monthly users; however, there are concerns about the social impact of... Read More about “The ChatGPT bot is causing panic now – but it’ll soon be as mundane a tool as Excel”: analysing topics, sentiment and emotions relating to ChatGPT on Twitter.

Designing Multispecies Worlds for Robots, Cats, and Humans (2024)
Presentation / Conference Contribution
Schneiders, E., Benford, S., Chamberlain, A., Mancini, C., Castle-Green, S., Ngo, V., Row Farr, J., Adams, M., Tandavanitj, N., & Fischer, J. (2024, May). Designing Multispecies Worlds for Robots, Cats, and Humans. Presented at CHI Conference on Human Factors in Computing Systems (CHI ’24), Honolulu, HI, USA

We reflect on the design of a multispecies world centred around a bespoke enclosure in which three cats and a robot arm coexist for six hours a day during a twelve-day installation as part of an artist-led project. In this paper, we present the proje... Read More about Designing Multispecies Worlds for Robots, Cats, and Humans.

Charting Ethical Tensions in Multispecies Technology Research through Beneficiary-Epistemology Space (2024)
Presentation / Conference Contribution
Benford, S. D., Mancini, C., Chamberlain, A., Schneiders, E., Castle-Green, S. D., Fischer, J. E., Kucukyilmaz, A., Salimbeni, G., Ngo, V. Z. H., Barnard, P., Adams, M., Tandavanitj, N., & Row Farr, J. (2024, May). Charting Ethical Tensions in Multispecies Technology Research through Beneficiary-Epistemology Space. Presented at CHI '24 CHI Conference on Human Factors in Computing Systems, Hawaii, USA

While ethical challenges are widely discussed in HCI, far less is reported about the ethical processes that researchers routinely navigate. We reflect on a multispecies project that negotiated an especially complex ethical approval process. Cat Royal... Read More about Charting Ethical Tensions in Multispecies Technology Research through Beneficiary-Epistemology Space.

The Effect of Predictive Formal Modelling at Runtime on Performance in Human-Swarm Interaction (2024)
Presentation / Conference Contribution
Abioye, A. O., Hunt, W., Gu, Y., Schneiders, E., Naiseh, M., Fischer, J. E., Ramchurn, S. D., Soorati, M. D., Archibald, B., & Sevegnani, M. (2024, March). The Effect of Predictive Formal Modelling at Runtime on Performance in Human-Swarm Interaction. Presented at HRI '24: ACM/IEEE International Conference on Human-Robot Interaction, Boulder CO USA

Formal Modelling is often used as part of the design and testing process of software development to ensure that components operate within suitable bounds even in unexpected circumstances. In this paper, we use predictive formal modelling (PFM) at run... Read More about The Effect of Predictive Formal Modelling at Runtime on Performance in Human-Swarm Interaction.

Perceptions of The Agency and Responsibility of The NHS Covid-19 App on Twitter: A Critical Discourse Analysis (2024)
Journal Article
Heaton, D., Nichele, E., Clos, J., & Fischer, J. E. (in press). Perceptions of The Agency and Responsibility of The NHS Covid-19 App on Twitter: A Critical Discourse Analysis. Journal of Medical Internet Research, 26, Article e50388. https://doi.org/10.2196/50388

Background:

Since September 2020, the National Health Service (NHS) COVID-19 contact-tracing app has been used to mitigate the spread of COVID-19 in the United Kingdom. Since its launch, this app has been a part of the discussion regarding the pe... Read More about Perceptions of The Agency and Responsibility of The NHS Covid-19 App on Twitter: A Critical Discourse Analysis.

“ChatGPT says no”: agency, trust, and blame in Twitter discourses after the launch of ChatGPT (2024)
Journal Article
Heaton, D., Nichele, E., Clos, J., & Fischer, J. E. (2025). “ChatGPT says no”: agency, trust, and blame in Twitter discourses after the launch of ChatGPT. AI and Ethics, 5, 653-675. https://doi.org/10.1007/s43681-023-00414-1

ChatGPT, a chatbot using the GPT-n series large language model, has surged in popularity by providing conversation, assistance, and entertainment. This has raised questions about its agency and resulting implications on trust and blame, particularly... Read More about “ChatGPT says no”: agency, trust, and blame in Twitter discourses after the launch of ChatGPT.

Working with t roubles and failures in conversation between humans and robots: workshop report (2023)
Journal Article
Förster, F., Romeo, M., Holthaus, P., Wood, L. J., Dondrup, C., Fischer, J. E., Liza, F. F., Kaszuba, S., Hough, J., Nesset, B., Hernández García, D., Kontogiorgos, D., Williams, J., Özkan, E. E., Barnard, P., Berumen, G., Price, D., Cobb, S., Wiltschko, M., Tisserand, L., …Kapetanios, E. (in press). Working with t roubles and failures in conversation between humans and robots: workshop report. Frontiers in Robotics and AI, 10, Article 1202306. https://doi.org/10.3389/frobt.2023.1202306

This paper summarizes the structure and findings from the first Workshop on Troubles and Failures in Conversations between Humans and Robots. The workshop was organized to bring together a small, interdisciplinary group of researchers working on misc... Read More about Working with t roubles and failures in conversation between humans and robots: workshop report.

Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis (2023)
Journal Article
Clark, J. R., Large, D. R., Shaw, E., Nichele, E., Galvez Trigo, M. J., Fischer, J. E., Burnett, G., & Stanton, N. A. (2024). Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis. Applied Ergonomics, 114, Article 104152. https://doi.org/10.1016/j.apergo.2023.104152

Onboard virtual assistants with the ability to converse with users are gaining favour in supporting effective human-machine interaction to meet safe standards of operation in automated vehicles (AVs). Previous studies have highlighted the need to com... Read More about Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis.

“They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot (2023)
Presentation / Conference Contribution
Trigo, M. J. G., Reyes-Cruz, G., Maior, H. A., Pepper, C., Price, D., Leonard, P., Tochia, C., Hyde, R., Watson, N., & Fischer, J. E. (2023, August). “They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot. Presented at IEEE RO-MAN 2023, Busan, South Korea

Increasingly, robots are adopted for routine tasks such as cleaning and disinfection of public spaces, raising questions about attitudes and trust of professional cleaners who might in future have robots as teammates, and whether the general public f... Read More about “They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot.

“The pingdemic has been a greater challenge than Covid itself”: semantic prosodies in UK newspaper articles during the pandemic (2023)
Journal Article
Heaton, D., Nichele, E., Clos, J., & Fischer, J. E. (2023). “The pingdemic has been a greater challenge than Covid itself”: semantic prosodies in UK newspaper articles during the pandemic. SN Social Sciences, 3(9), Article 146. https://doi.org/10.1007/s43545-023-00740-5

In July 2021, the UK recorded an increase in self-isolation notifications to the users of the NHS Covid-19 contact-tracing app. The term pingdemic was coined and used widely in the media to refer to this period of increased notifications. Whilst exis... Read More about “The pingdemic has been a greater challenge than Covid itself”: semantic prosodies in UK newspaper articles during the pandemic.

“The algorithm will screw you”: Blame, social actors and the 2020 A Level results algorithm on Twitter (2023)
Journal Article
Heaton, D., Nichele, E., Clos, J., & Fischer, J. E. (2023). “The algorithm will screw you”: Blame, social actors and the 2020 A Level results algorithm on Twitter. PLoS ONE, 18(7), Article e0288662. https://doi.org/10.1371/journal.pone.0288662

In August 2020, the UK government and regulation body Ofqual replaced school examinations with automatically computed A Level grades in England and Wales. This algorithm factored in school attainment in each subject over the previous three years. Gov... Read More about “The algorithm will screw you”: Blame, social actors and the 2020 A Level results algorithm on Twitter.