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“The ChatGPT bot is causing panic now – but it’ll soon be as mundane a tool as Excel”: analysing topics, sentiment and emotions relating to ChatGPT on Twitter (2024)
Journal Article
Heaton, D., Clos, J., Nichele, E., & Fischer, J. E. (2024). “The ChatGPT bot is causing panic now – but it’ll soon be as mundane a tool as Excel”: analysing topics, sentiment and emotions relating to ChatGPT on Twitter. Personal and Ubiquitous Computing, https://doi.org/10.1007/s00779-024-01811-x

ChatGPT, a sophisticated chatbot system by OpenAI, gained significant attention and adoption in 2022 and 2023. By generating human-like conversations, it attracted over 100 million monthly users; however, there are concerns about the social impact of... Read More about “The ChatGPT bot is causing panic now – but it’ll soon be as mundane a tool as Excel”: analysing topics, sentiment and emotions relating to ChatGPT on Twitter.

Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis (2023)
Journal Article
Clark, J. R., Large, D. R., Shaw, E., Nichele, E., Galvez Trigo, M. J., Fischer, J. E., …Stanton, N. A. (2024). Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis. Applied Ergonomics, 114, Article 104152. https://doi.org/10.1016/j.apergo.2023.104152

Onboard virtual assistants with the ability to converse with users are gaining favour in supporting effective human-machine interaction to meet safe standards of operation in automated vehicles (AVs). Previous studies have highlighted the need to com... Read More about Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis.

Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System (2023)
Journal Article
Castle-Green, T., Reeves, S., Fischer, J. E., & Koleva, B. (2023). Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System. Computer Supported Cooperative Work, 32(3), 607-643. https://doi.org/10.1007/s10606-022-09455-2

The ‘digital plumber’ is a conceptualisation in ubicomp research that describes the work of installing and maintaining IoT devices. But an important and often understated element of commercial IoT solutions is their long-term socio-technical infrastr... Read More about Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System.

Interactions of fast-moving consumer goods in cooking: Insights from a quantitative ethnographic study (2022)
Journal Article
Berumen, G., Fischer, J., & Baumers, M. (2023). Interactions of fast-moving consumer goods in cooking: Insights from a quantitative ethnographic study. Packaging Technology and Science, 36(4), 265-279. https://doi.org/10.1002/pts.2710

Fast-moving consumer goods (FMCGs) are increasingly equipped with enhanced packaging that incorporates novel functionalities. Providing FMCGs with this technology is challenging due to their unique characteristics, such as their low cost and short li... Read More about Interactions of fast-moving consumer goods in cooking: Insights from a quantitative ethnographic study.

Data as a Resource for Designing Digitally Enhanced Consumer Packaged Goods (2022)
Journal Article
Berumen, G., Fischer, J., & Baumers, M. (2022). Data as a Resource for Designing Digitally Enhanced Consumer Packaged Goods. Multimodal Technologies and Interaction, 6(11), Article 101. https://doi.org/10.3390/mti6110101

The incorporation of digital functionalities into consumer packaged goods (CPG) has the potential to improve our lives by supporting us in our daily practises. However, despite the increasing availability of data about their use, research is needed t... Read More about Data as a Resource for Designing Digitally Enhanced Consumer Packaged Goods.

The relationship between trust and attitudes towards the COVID-19 digital contact-tracing app in the UK (2022)
Journal Article
Dowthwaite, L., Wagner, H. G., Babbage, C. M., Fischer, J. E., Barnard, P., Nichele, E., …McAuley, D. (2022). The relationship between trust and attitudes towards the COVID-19 digital contact-tracing app in the UK. PLoS ONE, 17(10), Article e0276661. https://doi.org/10.1371/journal.pone.0276661

During the COVID-19 pandemic, digital contact-tracing has been employed in many countries to monitor and manage the spread of the disease. However, to be effective such a system must be adopted by a substantial proportion of the population; therefore... Read More about The relationship between trust and attitudes towards the COVID-19 digital contact-tracing app in the UK.

Trustworthy UAV Relationships: Applying the Schema Action World Taxonomy to UAVs and UAV Swarm Operations (2022)
Journal Article
Parnell, K. J., Fischer, J. E., Clark, J. R., Bodenmann, A., Galvez Trigo, M. J., Brito, M. P., …Ramchurn, S. D. (2023). Trustworthy UAV Relationships: Applying the Schema Action World Taxonomy to UAVs and UAV Swarm Operations. International Journal of Human-Computer Interaction, 39(20), 4042-4058. https://doi.org/10.1080/10447318.2022.2108961

Human Factors play a significant role in the development and integration of avionic systems to ensure that they are trusted and can be used effectively. As Unoccupied Aerial Vehicle (UAV) technology becomes increasingly important to the aviation doma... Read More about Trustworthy UAV Relationships: Applying the Schema Action World Taxonomy to UAVs and UAV Swarm Operations.

Demonstrating Interaction: The Case of Assistive Technology (2022)
Journal Article
Reyes-Cruz, G., Fischer, J. E., & Reeves, S. (2022). Demonstrating Interaction: The Case of Assistive Technology. ACM Transactions on Computer-Human Interaction, 29(5), 1-37. https://doi.org/10.1145/3514236

Technology "demos"have become a staple in technology design practice, especially for showcasing prototypes or systems. However, demonstrations are also commonplace and multifaceted phenomena in everyday life, and thus have found their way into empiri... Read More about Demonstrating Interaction: The Case of Assistive Technology.

Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study (2021)
Journal Article
Dowthwaite, L., Fischer, J., Perez Vallejos, E., Portillo, V., Nichele, E., Goulden, M., & McAuley, D. (2021). Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study. Journal of Medical Internet Research, 23(9), Article e29085. https://doi.org/10.2196/29085

Background: Digital contact tracing is employed to monitor and manage the spread of Covid-19. However, to be effective the system must be adopted by a substantial proportion of the population. Studies of (mostly hypothetical) contact tracing apps sho... Read More about Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study.

"I can't get round": Recruiting Assistance in Mobile Robotic Telepresence (2021)
Journal Article
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2021). "I can't get round": Recruiting Assistance in Mobile Robotic Telepresence. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW3), Article 248. https://doi.org/10.1145/3432947

Via audiovisual communications and a controllable physical embodiment, Mobile Robotic telePresence (MRP) systems aim to support enhanced collaboration between remote and local members of a given setting. But MRP systems also put the remote user in po... Read More about "I can't get round": Recruiting Assistance in Mobile Robotic Telepresence.

Pulling Back the Curtain on the Wizards of Oz (2020)
Journal Article
Porcheron, M., Fischer, J. E., & Reeves, S. (2020). Pulling Back the Curtain on the Wizards of Oz. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW3), Article 243. https://doi.org/10.1145/3432942

The Wizard of Oz method is an increasingly common practice in HCI and CSCW studies as part of iterative design processes for interactive systems. Instead of designing a fully-fledged system, the 'technical work' of key system components is completed... Read More about Pulling Back the Curtain on the Wizards of Oz.

The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods (2019)
Journal Article
Rady, A., Fischer, J., Reeves, S., Logan, B., & James Watson, N. (2020). The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods. Sensors, 20(1), Article 230. https://doi.org/10.3390/s20010230

Food allergens present a significant health risk to the human population, so their presence must be monitored and controlled within food production environments. This is especially important for powdered food, which can contain nearly all known food... Read More about The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods.

Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home (2019)
Journal Article
Nilsson, T., Crabtree, A., Fischer, J., & Koleva, B. (2019). Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home. Personal and Ubiquitous Computing, 23(2), 287–307. https://doi.org/10.1007/s00779-019-01210-7

The domestic environment is a key area for the design and deployment of autonomous systems. Yet research indicates their adoption is already being hampered by a variety of critical issues including trust, privacy and security. This paper explores how... Read More about Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home.

Provenance Network Analytics: An approach to data analytics using data provenance (2018)
Journal Article
Huynh, T. D., Ebden, M., Fischer, J., Roberts, S., & Moreau, L. (2018). Provenance Network Analytics: An approach to data analytics using data provenance. Data Mining and Knowledge Discovery, 32(3), 708-735. https://doi.org/10.1007/s10618-017-0549-3

Provenance network analytics is a novel data analytics approach that helps infer properties of data, such as quality or importance, from their provenance. Instead of analysing application data, which are typically domain-dependent, it analyses the da... Read More about Provenance Network Analytics: An approach to data analytics using data provenance.

Data Work: How Energy Advisors and Clients Make IoT Data Accountable (2017)
Journal Article
Fischer, J. E., Crabtree, A., Colley, J., Rodden, T., & Costanza, E. (2017). Data Work: How Energy Advisors and Clients Make IoT Data Accountable. Computer Supported Cooperative Work, 26(4-6), 597-626. https://doi.org/10.1007/s10606-017-9293-x

© 2017, The Author(s). We present fieldwork findings from the deployment of an interactive sensing system that supports the work of energy advisors who give face-to-face advice to low-income households in the UK. We focus on how the system and the da... Read More about Data Work: How Energy Advisors and Clients Make IoT Data Accountable.

In-the-loop or on-the-loop? Interactional arrangements to support team coordination with a planning agent (2017)
Journal Article
Fischer, J. E., Greenhalgh, C., Jiang, W., Ramchurn, S. D., Wu, F., & Rodden, T. (2017). In-the-loop or on-the-loop? Interactional arrangements to support team coordination with a planning agent. Concurrency and Computation: Practice and Experience, Article e4082. https://doi.org/10.1002/cpe.4082

In this paper we present the study of interactional arrangements that support the collaboration of headquarters (HQ), field responders and a computational planning agent in a time-critical task setting created by a mixed-reality game. Interactional a... Read More about In-the-loop or on-the-loop? Interactional arrangements to support team coordination with a planning agent.

A disaster response system based on human-agent collectives (2016)
Journal Article
Ramchurn, S. D., Huynh, T. D., Wu, F., Ikuno, Y., Flann, J., Moreau, L., …Jennings, N. R. (2016). A disaster response system based on human-agent collectives. Journal of Artificial Intelligence Research, 57, 661-708. https://doi.org/10.1613/jair.5098

Major natural or man-made disasters such as Hurricane Katrina or the 9/11 terror attacks pose significant challenges for emergency responders. First, they have to develop an understanding of the unfolding event either using their own resources or thr... Read More about A disaster response system based on human-agent collectives.

Mobile collocated interactions with wearables: past, present, and future (2016)
Journal Article
Lucero, A., Clawson, J., Fischer, J. E., & Robinson, S. (2016). Mobile collocated interactions with wearables: past, present, and future. mUX: The Journal of Mobile User Experience, 5(6), https://doi.org/10.1186/s13678-016-0008-x

This Special Issue focuses on the emerging use of wearable technologies for mobile collocated interactions. Rather than merely listing off the articles that follow, we wish to introduce this Special Issue by discussing the past, present, and future o... Read More about Mobile collocated interactions with wearables: past, present, and future.

Tariff agent: interacting with a future smart energy system at home (2016)
Journal Article
Alan, A. T., Costanza, E., Ramchurn, S. D., Fischer, J. E., Rodden, T., & Jennings, N. R. (2016). Tariff agent: interacting with a future smart energy system at home. ACM Transactions on Computer-Human Interaction, 23(4), https://doi.org/10.1145/2943770

Smart systems are becoming increasingly ubiquitous and consequently transforming our lives. The level of system autonomy plays a vital role in the development of smart systems as it profoundly affects how people and these systems interact with each o... Read More about Tariff agent: interacting with a future smart energy system at home.

Human–agent collaboration for disaster response (2015)
Journal Article
Ramchurn, S. D., Wu, F., Jiang, W., Fischer, J. E., Reece, S., Roberts, S., …Jennings, N. R. (2016). Human–agent collaboration for disaster response. Autonomous Agents and Multi-Agent Systems, 30(1), 82-111. https://doi.org/10.1007/s10458-015-9286-4

In the aftermath of major disasters, first responders are typically overwhelmed with large numbers of, spatially distributed, search and rescue tasks, each with their own requirements. Moreover, responders have to operate in highly uncertain and dyna... Read More about Human–agent collaboration for disaster response.