All Outputs (6)

Smart city or smart tourism destination? The formation of smart Ljubljana in Slovenia (2023)
Book Chapter
Johnson, A.-G., & Rickly, J. M. (2023). Smart city or smart tourism destination? The formation of smart Ljubljana in Slovenia. In D. Buhalis, B. Taheri, & R. Rahimi (Eds.), Smart cities and tourism: co-creating experiences, challenges and opportunities (124-141). Goodfellow Publishers Limited. https://doi.org/10.2307/jj.28209972.12

A city comes to be known as ‘smart’ through the deployment of smart initiatives (Komninos et al., 2019). Smart initiatives contribute to the management of urban challenges and are present in varying forms, namely social media platforms, wireless inte... Read More about Smart city or smart tourism destination? The formation of smart Ljubljana in Slovenia.

Fake news simulated performance: gazing and performing to reinforce negative destination stereotypes (2023)
Journal Article
Johnson, A.-G. (2024). Fake news simulated performance: gazing and performing to reinforce negative destination stereotypes. Tourism Geographies, 26(1), 82-96. https://doi.org/10.1080/14616688.2023.2280172

Destinations with populations of African descent have continuously experienced negative stereotypes portrayed in traditional Western print media. These narratives have expanded to fake news circulating among individuals online, which calls for new te... Read More about Fake news simulated performance: gazing and performing to reinforce negative destination stereotypes.

Legitimacy in co-creating tourism value through customer-to-customer (C2C) online travel communities (2023)
Journal Article
Johnson, A.-G., & Buhalis, D. (2025). Legitimacy in co-creating tourism value through customer-to-customer (C2C) online travel communities. Tourism Recreation Research, 50(1), 74-90. https://doi.org/10.1080/02508281.2023.2196488

Legitimacy is a fundamental dimension of co-creation as it determines the desirability, suitability, and appropriateness of individuals or organisations in any community. This research explores how users establish legitimacy when co-creating value in... Read More about Legitimacy in co-creating tourism value through customer-to-customer (C2C) online travel communities.

Suppliers' perceptions on engaging in smart destinations: Evidence from Ljubljana (2023)
Journal Article
Johnson, A.-G., McCabe, S., & Rickly, J. M. (2023). Suppliers' perceptions on engaging in smart destinations: Evidence from Ljubljana. Tourism Management Perspectives, 47, Article 101125. https://doi.org/10.1016/j.tmp.2023.101125

Although it is acknowledged in research and practice that multiple, diverse tourism stakeholders are essential for the development of smart destinations, local tourism supplier participation is still lacking. There is limited understanding of how to... Read More about Suppliers' perceptions on engaging in smart destinations: Evidence from Ljubljana.

Solidarity during times of crisis through co-creation (2022)
Journal Article
Johnson, A.-G., & Buhalis, D. (2022). Solidarity during times of crisis through co-creation. Annals of Tourism Research, 97, Article 103503. https://doi.org/10.1016/j.annals.2022.103503

Solidarity tourism provides tourists with the opportunity to help others who are suffering during crisis by offering shared resources and a sense of community. Although solidarity in times of crisis promises attention to tourists' desires and wellbei... Read More about Solidarity during times of crisis through co-creation.

Discrimination and technologies in tourism: Applying critical race theory to future studies (2021)
Journal Article
Johnson, A.-G. (2022). Discrimination and technologies in tourism: Applying critical race theory to future studies. International Journal of Tourism Research, 24(2), 308-310. https://doi.org/10.1002/jtr.2502

Technology has been intertwined with hospitality and tourism from the 1940s. Current conversations on technology design, racial politics and ethics are almost absent from the tourism literature although wider technology literature focuses on this. Mo... Read More about Discrimination and technologies in tourism: Applying critical race theory to future studies.