Conversation success in one-to-one and group conversation: a group concept mapping study of adults with normal and impaired hearing

Nicoras, Raluca; Gotowiec, Sarah; V Hadley, Lauren; Smeds, Karolina; Naylor, Graham

Abstract

Objective: The concept of conversation success is undefined, although prior work has variously related it to accurate exchange of information, alignment between interlocutors, and good management of misunderstandings. This study aimed (1) to identify factors of conversation success and (2) to explore the importance of these factors in one-to-one versus group conversations. Design: Group concept mapping method was applied. Participants responded to two brainstorming prompts (“What does ‘successful conversation’ look like?” and “Think about a successful conversation you have taken part in. What aspects of that conversation contributed to its success?”). The resulting statements were sorted into related clusters and rated in importance for one-to-one and group conversation. Study Sample: Thirty-five adults with normal and impaired hearing. Results: Seven clusters were identified: (1) Being able to listen easily; (2) Being spoken to in a helpful way; (3) Being engaged and accepted; (4) Sharing information as desired; (5) Perceiving flowing and balanced interaction; (6) Feeling positive emotions; (7) Not having to engage coping mechanisms. Three clusters (1, 2, and 4) were more important in group than in one-to-one conversation. There were no differences by hearing group. Conclusions: These findings emphasise that conversation success is a multifaceted concept.

Citation

Nicoras, R., Gotowiec, S., V Hadley, L., Smeds, K., & Naylor, G. (2023). Conversation success in one-to-one and group conversation: a group concept mapping study of adults with normal and impaired hearing. International Journal of Audiology, 62(9), 868-876. https://doi.org/10.1080/14992027.2022.2095538

• Journal Article Type: Article
• Acceptance Date: Jun 24, 2022
• Online Publication Date: Jul 23, 2022
• Publication Date: Sep 1, 2023
• Deposit Date: Aug 11, 2022
• Publicly Available Date: Aug 11, 2022
• Journal: International Journal of Audiology
• Print ISSN: 1499-2027
• Electronic ISSN: 1708-8186
• Publisher: Taylor and Francis
• Peer Reviewed: Peer Reviewed
• Volume: 62
• Issue: 9
• Pages: 868-876
• DOI: https://doi.org/10.1080/14992027.2022.2095538
• Keywords: Speech and Hearing, Linguistics and Language, Language and Linguistics
• Public URL: https://nottingham-repository.worktribe.com/output/9411002
• Publisher URL: https://www.tandfonline.com/doi/full/10.1080/14992027.2022.2095538