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Conversation success in one-to-one and group conversation: a group concept mapping study of adults with normal and impaired hearing

Nicoras, Raluca; Gotowiec, Sarah; Hadley, Lauren V.; Smeds, Karolina; Naylor, Graham


Raluca Nicoras

Sarah Gotowiec

Karolina Smeds

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Professor of Hearing Sciences


Objective: The concept of conversation success is undefined, although prior work has variously related it to accurate exchange of information, alignment between interlocutors, and good management of misunderstandings. This study aimed (1) to identify factors of conversation success and (2) to explore the importance of these factors in one-to-one versus group conversations. Design: Group concept mapping method was applied. Participants responded to two brainstorming prompts (“What does ‘successful conversation’ look like?” and “Think about a successful conversation you have taken part in. What aspects of that conversation contributed to its success?”). The resulting statements were sorted into related clusters and rated in importance for one-to-one and group conversation. Study Sample: Thirty-five adults with normal and impaired hearing. Results: Seven clusters were identified: (1) Being able to listen easily; (2) Being spoken to in a helpful way; (3) Being engaged and accepted; (4) Sharing information as desired; (5) Perceiving flowing and balanced interaction; (6) Feeling positive emotions; (7) Not having to engage coping mechanisms. Three clusters (1, 2, and 4) were more important in group than in one-to-one conversation. There were no differences by hearing group. Conclusions: These findings emphasise that conversation success is a multifaceted concept.


Nicoras, R., Gotowiec, S., Hadley, L. V., Smeds, K., & Naylor, G. (2022). Conversation success in one-to-one and group conversation: a group concept mapping study of adults with normal and impaired hearing. International Journal of Audiology, 1-9.

Journal Article Type Article
Acceptance Date Jun 24, 2022
Online Publication Date Jul 23, 2022
Publication Date Jul 23, 2022
Deposit Date Aug 11, 2022
Publicly Available Date Aug 11, 2022
Journal International Journal of Audiology
Print ISSN 1499-2027
Electronic ISSN 1708-8186
Publisher Taylor & Francis Open
Peer Reviewed Peer Reviewed
Pages 1-9
Keywords Speech and Hearing; Linguistics and Language; Language and Linguistics
Public URL
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