Engaging the nursing workforce to achieve a culture of excellence: Nottingham Children’s Hospital ANCC Pathway to Excellence® Journey

Cronshaw, Andrea; Boddye, Ellen; Reilly, Lesley; Boardman, Rachel; Portas, Lee; Hagen, Janet; Griffiths, Susan; Donovan, Helen; Clark, David; Collins, Lorraine; Linley, Barbra; Salt, Sophie; Sheahan–Parry, Mags; Cooper, Joanne; Jones, Kerry; Sunderland, Mandie; Manning, Joseph Charles; Marufu, Takawira Chrispen

Abstract

High-quality nursing care is linked to improved patient experience and patient outcomes, so having work environments that nurture a culture of nursing excellence is fundamental to delivering high-quality patient care. The American Nurses Credentialing Center (ANCC) runs the Pathway to Excellence programme, an international accreditation recognising healthcare organisations that provide nurses with a positive and safe practice environment in which they can excel. In 2020, Nottingham Children’s Hospital became the first children’s hospital in Europe to gain Pathway to Excellence accreditation, demonstrating that it has developed a culture of nursing excellence and a positive environment for nurses to work in. This article describes the hospital’s journey towards accreditation. Crucial to its success were strategic planning, transformational leadership and using a change management approach, as well as effective staff engagement guided by the ADKAR model for change, an acronym representing five individual outcomes in terms of awareness, desire, knowledge, ability and reinforcement.

Citation

Cronshaw, A., Boddye, E., Reilly, L., Boardman, R., Portas, L., Hagen, J., …Marufu, T. C. (2021). Engaging the nursing workforce to achieve a culture of excellence: Nottingham Children’s Hospital ANCC Pathway to Excellence® Journey. Nursing Management,

• Journal Article Type: Article
• Acceptance Date: May 20, 2021
• Online Publication Date: Aug 17, 2021
• Publication Date: Aug 17, 2021
• Deposit Date: Aug 18, 2021
• Publicly Available Date: Aug 31, 2021
• Print ISSN: 1354-5760
• Electronic ISSN: 2047-8976
• Publisher: RCN Publishing
• Peer Reviewed: Peer Reviewed
• Public URL: https://nottingham-repository.worktribe.com/output/6056347
• Publisher URL: https://journals.rcni.com/nursing-management/evidence-and-practice/engaging-nurses-to-achieve-a-culture-of-excellence-a-childrens-hospital-journey-towards-pathway-to-excellence-accreditation-nm.2021.e1980/abs