Expertons and uncertain averaging operators versus correlational approaches: A case study on corporate social responsibility and effectiveness

Yepes-Baldo, Montserrat; Boria-Reverter, Sefa; Romeo, Marina; Torres-Retamal, Luis

Abstract

Purpose
Our purpose is to explore the relationship between Corporate Social Responsibility (CSR), work-life balance (WLB) and effectiveness comparing (a) a correlational approach, (b) expertons method, and (c)
uncertain averaging operators (UA, UWA, UPA, and UPWA).
Design/methodology/approach
Participants were 814 employees from two Chilean companies with different levels of development on CSR policies. The Survey Work-Home Interaction – NijmeGen (SWING -SSC) and the Balanced Scorecard (BSC) were used. Results showed differences between companies with different levels of CSR development on individual effectiveness, and relations between WLB and individual effectiveness.
Findings
Expertons methodology and uncertain averaging operators allows more accurate results than correlational statistics.
Originality/value
Expertons method and uncertain averaging operators (UA, UWA, UPA, and UPWA) are common in the field of economics and engineering, but very innovative in the human resources research, allowing more accurate analyses of workers’ perceptions

Citation

Yepes-Baldo, M., Boria-Reverter, S., Romeo, M., & Torres-Retamal, L. (2017). Expertons and uncertain averaging operators versus correlational approaches: A case study on corporate social responsibility and effectiveness. Kybernetes, 46(1), 38-49. https://doi.org/10.1108/K-06-2016-0127

• Journal Article Type: Article
• Acceptance Date: Nov 3, 2016
• Online Publication Date: Jan 9, 2017
• Publication Date: Jan 9, 2017
• Deposit Date: Jun 30, 2020
• Publicly Available Date: Oct 16, 2020
• Journal: Kybernetes
• Print ISSN: 0368-492X
• Publisher: Emerald
• Peer Reviewed: Peer Reviewed
• Volume: 46
• Issue: 1
• Pages: 38-49
• DOI: https://doi.org/10.1108/K-06-2016-0127
• Keywords: Expertons; Uncertain averaging operators; Corporate Social Responsibility; Effectiveness Kybernetes
• Public URL: https://nottingham-repository.worktribe.com/output/4739695
• Publisher URL: https://www.emerald.com/insight/content/doi/10.1108/K-06-2016-0127/full/html
• Additional Information: Yepes-Baldó, M., Boria-Reverter, S., Romeo, M. and Torres, L. (2017), "Expertons and uncertain averaging operators versus correlational approaches: A case study on corporate social responsibility and effectiveness", Kybernetes, Vol. 46 No. 1, pp. 38-49. https://doi.org/10.1108/K-06-2016-0127