Self-assessment processes within care management: Learning from pilot projects

Abendstern, Michele; Hughes, Jane; Clarkson, Paul; Tucker, Sue; Challis, David

Abstract

• Summary: Self-assessment is one of a range of new practices within adult social care, aimed at increasing the choices available to service users in relation to both the assessment process and the way services are delivered. By analysing the results of both project documentation and interviews with managers of pilot projects set up to test out this approach, this article examines issues relating to the introduction of a new initiative within a social care setting and considers whether the introduction of self-assessment poses particular challenges for care management.• Findings: The interviews revealed a mix of general as well as setting and process specific findings. The latter included the importance of the appropriate targeting of self-assessment and the need to reach a clear consensus within the service as to what self-assessment means and how it should be incorporated into an individualized model of practice. Other findings reflected issues highlighted in the literature on the management of change.• Applications: Together the results provide useful lessons for those interested in both the specific area of study and, more generally, the implementation of new initiatives in social care. © The Author(s) 2011 Reprints and permissions: sagepub.co.uk/journalsPermissions.nav.

Citation

Abendstern, M., Hughes, J., Clarkson, P., Tucker, S., & Challis, D. (2013). Self-assessment processes within care management: Learning from pilot projects. Journal of Social Work, 13(3), 267-286. https://doi.org/10.1177/1468017311431039

• Journal Article Type: Article
• Online Publication Date: Dec 16, 2011
• Publication Date: May 1, 2013
• Deposit Date: Jul 15, 2020
• Journal: Journal of Social Work
• Print ISSN: 1468-0173
• Electronic ISSN: 1741-296X
• Publisher: SAGE Publications
• Peer Reviewed: Peer Reviewed
• Volume: 13
• Issue: 3
• Pages: 267-286
• DOI: https://doi.org/10.1177/1468017311431039
• Public URL: https://nottingham-repository.worktribe.com/output/3752299
• Publisher URL: https://journals.sagepub.com/doi/10.1177/1468017311431039