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Overcoming institutional voids as a pathway to becoming ambidextrous: The case of China's Sichuan

Amankwah-Amoah, Joseph; Chen, Xu; Wang, Xiaojun; Khan, Zaheer; Chen, Jing


Joseph Amankwah-Amoah E-mail:

Xu Chen

Xiaojun Wang E-mail:

Zaheer Khan

Assistant Professor


The paper examines how firms develop supply chain financing model to help overcome institutional voids (IVs) and become ambidextrous. This study presents a case analysis of a novel supply chain financing model instigated and implemented by China’s Sichuan Telecom (ST) to help supply chain partners overcome IVs in their environments. We identified three unique stages in the evolution of the supply chain ambidextrous financing model: drivers for change (including identifying suppliers’ problems and constraints), designing and implementing the supply chain ambidextrous financing model, and the tripartite performance effects. The analysis demonstrated how ST utilized its market power, resources and network ties to harness expertise and competences of small and medium-sized enterprises (SMEs) to overcome IVs and become ambidextrous. Sichuan Telecom aided the SMEs in solving the financing problem through order-based supply chain financing. Based on the analysis, we outline implications of this case for theory and policy.

Journal Article Type Article
Publication Date 2019-08
Journal Long Range Planning
Print ISSN 0024-6301
Electronic ISSN 1873-1872
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 52
Issue 4
Article Number 101871
APA6 Citation Amankwah-Amoah, J., Chen, X., Wang, X., Khan, Z., & Chen, J. (2019). Overcoming institutional voids as a pathway to becoming ambidextrous: The case of China's Sichuan. Long Range Planning, 52(4),
Keywords Supply chain collaboration; ambidextrous business model; supply chain financing model; SMEs; China
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This file is under embargo until Mar 3, 2021 due to copyright restrictions.

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