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The influence of organizational performance feedback on the focus of attention

Lucas, Gerardus J.M.; Zijlmans, Marius H.M.; Meeus, Marius T.H.; Blettner, Daniela Patricia

Authors

Marius H.M. Zijlmans

Marius T.H. Meeus

Daniela Patricia Blettner



Abstract

In this paper we build a multi-level theory of how organizational performance feedback impacts individual decision-maker cognitions resulting in change of the focus of attention to strategic areas at the Top Management Team level. Specifically, we argue that if performance compares unfavorably to aspiration levels this triggers decision-makers to reconsider current strategies which in turn will lead them to consider different ones. As a result, change in the focus of attention to strategic areas at the Top Management Team level will be observed. Our empirical approach involving a business simulation and repeated questionnaires allowed us to capture the focus of attention of the teams in our study. Moreover, we were able to directly capture their performance feedback evaluation process in great detail.

Citation

Lucas, G. J., Zijlmans, M. H., Meeus, M. T., & Blettner, D. P. The influence of organizational performance feedback on the focus of attention

Presentation Conference Type Conference Abstract
Acceptance Date Mar 31, 2016
Online Publication Date Nov 30, 2017
Publication Date 2015-01
Deposit Date Dec 18, 2018
Journal Academy of Management Proceedings
Print ISSN 0065-0668
Electronic ISSN 2151-6561
Publisher Academy of Management
Peer Reviewed Peer Reviewed
Volume 2015
Issue 1
Article Number 18120
DOI https://doi.org/10.5465/ambpp.2015.18120abstract
Keywords Organizational performance feedback; attention; strategic decision-making
Public URL https://nottingham-repository.worktribe.com/output/1421687
Publisher URL https://journals.aom.org/doi/abs/10.5465/ambpp.2015.18120abstract