Work engagement and the impact of a social identity crafting approach to leadership: a case from Africa’s air transport industry
(2024)
Journal Article
Theoharakis, V., Wapshott, R., & Cham, L. (2024). Work engagement and the impact of a social identity crafting approach to leadership: a case from Africa’s air transport industry. Personnel Review, https://doi.org/10.1108/PR-02-2023-0099
Purpose: Managers of public organizations in liberalized sectors face the dual imperative of retaining skilled employees who might be poached by commercial competitors and improving service performance levels without a free hand to invest resources.... Read More about Work engagement and the impact of a social identity crafting approach to leadership: a case from Africa’s air transport industry.