Skip to main content

Research Repository

Advanced Search

Complementarity versus substitutability of dynamic and operational capabilities in B2B firms: A configurational approach

Nagy, G�bor; Jaakkola, Matti; Koporcic, Nikolina

Complementarity versus substitutability of dynamic and operational capabilities in B2B firms: A configurational approach Thumbnail


Authors

G�bor Nagy

Matti Jaakkola

Nikolina Koporcic



Abstract

© 2018 Elsevier Inc. Despite extensive research into dynamic and operational capabilities, understanding of their interplay is still scant. Both complementary and substitutive roles have been proposed in prior conceptual studies, but only limited systematic empirical investigations into the mutual interdependence of these capabilities have been conducted. Drawing on a sample of 219 Hungarian B2B firms, this study incorporates prior literature on dynamic and operational capabilities and employs a set-theoretical approach to examine whether the capabilities complement or substitute each other in producing high levels of business performance. While evidence for both types of interdependency is provided, the findings generally support the view that dynamic and operational capabilities are complementary rather than substitutive. The two types of capabilities also explain business performance better jointly than in isolation. Several effective capability configurations, associated with high business performance, are identified. The findings paint a detailed picture of the complex interplay between dynamic and operational capabilities, thereby contributing to academic and managerial audiences alike.

Citation

Nagy, G., Jaakkola, M., & Koporcic, N. (2019). Complementarity versus substitutability of dynamic and operational capabilities in B2B firms: A configurational approach. Industrial Marketing Management, 83, 42-58. https://doi.org/10.1016/j.indmarman.2018.11.006

Journal Article Type Article
Acceptance Date Nov 14, 2018
Online Publication Date Nov 28, 2018
Publication Date Nov 30, 2019
Deposit Date Sep 30, 2019
Publicly Available Date Mar 28, 2024
Journal Industrial Marketing Management
Print ISSN 0019-8501
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 83
Pages 42-58
DOI https://doi.org/10.1016/j.indmarman.2018.11.006
Keywords Dynamic capabilities; Operational capabilities; Complement; Substitute; Business performance
Public URL https://nottingham-repository.worktribe.com/output/2721007
Publisher URL https://www.sciencedirect.com/science/article/pii/S0019850117308349

Files




You might also like



Downloadable Citations