G�bor Nagy
Complementarity versus substitutability of dynamic and operational capabilities in B2B firms: A configurational approach
Nagy, G�bor; Jaakkola, Matti; Koporcic, Nikolina
Authors
Matti Jaakkola
Nikolina Koporcic
Abstract
© 2018 Elsevier Inc. Despite extensive research into dynamic and operational capabilities, understanding of their interplay is still scant. Both complementary and substitutive roles have been proposed in prior conceptual studies, but only limited systematic empirical investigations into the mutual interdependence of these capabilities have been conducted. Drawing on a sample of 219 Hungarian B2B firms, this study incorporates prior literature on dynamic and operational capabilities and employs a set-theoretical approach to examine whether the capabilities complement or substitute each other in producing high levels of business performance. While evidence for both types of interdependency is provided, the findings generally support the view that dynamic and operational capabilities are complementary rather than substitutive. The two types of capabilities also explain business performance better jointly than in isolation. Several effective capability configurations, associated with high business performance, are identified. The findings paint a detailed picture of the complex interplay between dynamic and operational capabilities, thereby contributing to academic and managerial audiences alike.
Citation
Nagy, G., Jaakkola, M., & Koporcic, N. (2019). Complementarity versus substitutability of dynamic and operational capabilities in B2B firms: A configurational approach. Industrial Marketing Management, 83, 42-58. https://doi.org/10.1016/j.indmarman.2018.11.006
Journal Article Type | Article |
---|---|
Acceptance Date | Nov 14, 2018 |
Online Publication Date | Nov 28, 2018 |
Publication Date | Nov 30, 2019 |
Deposit Date | Sep 30, 2019 |
Publicly Available Date | Nov 29, 2020 |
Journal | Industrial Marketing Management |
Print ISSN | 0019-8501 |
Electronic ISSN | 1873-2062 |
Publisher | Elsevier |
Peer Reviewed | Peer Reviewed |
Volume | 83 |
Pages | 42-58 |
DOI | https://doi.org/10.1016/j.indmarman.2018.11.006 |
Keywords | Dynamic capabilities; Operational capabilities; Complement; Substitute; Business performance |
Public URL | https://nottingham-repository.worktribe.com/output/2721007 |
Publisher URL | https://www.sciencedirect.com/science/article/pii/S0019850117308349 |
Contract Date | Sep 30, 2019 |
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