The Global Survey of Public Servants: Evidence from 1,300,000 Public Servants in 1,300 Government Institutions in 23 Countries

Schuster, Christian; Mikkelsen, Kim Sass; Rogger, Daniel; Fukuyama, Francis; Hasnain, Zahid; Mistree, Dinsha; Meyer‐Sahling, Jan; Bersch, Katherine; Kay, Kerenssa

Abstract

Understanding how public administrations around the world function and differ is crucial for strengthening their effectiveness. Most comparative measures of bureaucracy rely on surveys of experts, households, or firms, rather than directly questioning bureaucrats. Direct surveys of public officials create granular data for analysis and government action, so are becoming a cornerstone of public sector management. This article introduces the Global Survey of Public Servants (GSPS), a global initiative to collect and harmonize large-scale, comparable survey data on public servants. The corresponding GSPS data set currently contains responses from 1,300,000+ bureaucrats in 1,300+ government institutions in 23 countries. The surveys measure both employee attitudes (such as job satisfaction and motivation), and their experience with management practices (such as recruitment and performance management). This harmonized data enables governments to benchmark themselves and scholars to study comparative public administration and the state differently, based on micro-data from actors who experience government first-hand.

Citation

Schuster, C., Mikkelsen, K. S., Rogger, D., Fukuyama, F., Hasnain, Z., Mistree, D., …Kay, K. (2023). The Global Survey of Public Servants: Evidence from 1,300,000 Public Servants in 1,300 Government Institutions in 23 Countries. Public Administration Review, 83(4), 982-993. https://doi.org/10.1111/puar.13611

• Journal Article Type: Article
• Acceptance Date: Jan 26, 2023
• Online Publication Date: Mar 12, 2023
• Publication Date: 2023-07
• Deposit Date: Feb 22, 2023
• Publicly Available Date: Mar 13, 2025
• Journal: Public Administration Review
• Print ISSN: 0033-3352
• Electronic ISSN: 1540-6210
• Publisher: Wiley
• Peer Reviewed: Peer Reviewed
• Volume: 83
• Issue: 4
• Pages: 982-993
• DOI: https://doi.org/10.1111/puar.13611
• Keywords: Marketing; Public Administration; Sociology and Political Science
• Public URL: https://nottingham-repository.worktribe.com/output/17652503
• Publisher URL: https://onlinelibrary.wiley.com/doi/10.1111/puar.13611