Skip to main content

Research Repository

Advanced Search

Seeing with New Eyes: Designing for In-the-Wild Museum Gifting

Spence, Jocelyn; Bedwell, Benjamin; Coleman, Michelle; Benford, Steve; Koleva, Boriana N; Adams, Matt; Row Farr, Ju; Tandavanitj, Nick; Løvlie, Anders Sundnes

Authors

Benjamin Bedwell benjamin.bedwell@nottingham.ac.uk

Michelle Coleman michelle.coleman@nottingham.ac.uk

STEVE BENFORD steve.benford@nottingham.ac.uk
Dunford Chair in Computer Science

Matt Adams

Ju Row Farr

Nick Tandavanitj

Anders Sundnes Løvlie



Abstract

This paper presents the GIFT smartphone app, an artist-led Research through Design project benefitting from a three-day in-the-wild deployment. The app takes as its premise the generative potential of combining the contexts of gifting and museum visits. Visitors explore the museum, searching for objects that would most appeal to the gift-receiver they have in mind, then photographing those objects and adding audio messages for their receivers describing the motivation for their choices. This paper charts the designers' key aim of creating a new frame of mind using voice, and the most striking findings discovered during in-the-wild deployment in a museum – 'seeing with new eyes' and fostering personal connections. We discuss empathy, motivation, and bottom-up personalisation in the productive space revealed by this combination of contexts. We suggest that this work reveals opportunities for designers of gifting services as well as those working in cultural heritage. CCS CONCEPTS • Human-centered computing → User centered design; Empirical studies in interaction design; Computer supported cooperative work.

Citation

Spence, J., Bedwell, B., Coleman, M., Benford, S., Koleva, B. N., Adams, M., …Løvlie, A. S. (2019). Seeing with New Eyes: Designing for In-the-Wild Museum Gifting. In CHI Conference on Human Factors in Computing Systems Proceedings (CHI 2019), May 4–9, 2019, Glasgow, UKdoi:10.1145/3290605.3300235

Conference Name ACM CHI Conference on Human Factors in Computing Systems
Start Date May 4, 2019
End Date May 9, 2019
Acceptance Date Jan 7, 2019
Online Publication Date May 4, 2019
Publication Date May 4, 2019
Deposit Date Jan 28, 2019
Publicly Available Date Jun 5, 2019
Journal CHI 2019 CHI Conference on Human Factors in Computing Systems Proceedings (CHI 2019)
Publisher Association for Computing Machinery (ACM)
Book Title CHI Conference on Human Factors in Computing Systems Proceedings (CHI 2019), May 4–9, 2019, Glasgow, UK
ISBN 9781450359702
DOI https://doi.org/10.1145/3290605.3300235
Keywords gifting; museums; cultural heritage; personalisation; voice
Public URL https://nottingham-repository.worktribe.com/output/1470343
Publisher URL https://dl.acm.org/citation.cfm?doid=3290605.3300235
Additional Information Published in: Proceeding
CHI '19 Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems Paper No. 5
Glasgow, Scotland Uk — May 04 - 09, 2019 ACM New York, NY, USA ©2019 ISBN: 978-1-4503-5970-2 doi>10.1145/3290605.3300235

© 2019 Copyright held by the owner/author(s). Publication rights licensed to ACM.
This is the author’s version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in CHI Conference on Human Factors in Computing Systems Proceedings (CHI 2019), May 4–9, 2019, Glasgow, Scotland Uk, https://doi.org/10.1145/3290605. 3300235.

Files





You might also like



Downloadable Citations