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Development of a Bespoke Chatbot Design Tool to Facilitate a Crowd-based Co-creation Process

Henderson, James; Pears, Matthew; Bamidis, Panagiotis D.; Tsoupouroglou, Iraklis; Schiza, Eirini; Pattichis, Constantinos S.; Stathakarou, Natalia; Karlgren, Klas; Konstantinidis, Stathis Th.

Authors

James Henderson

Panagiotis D. Bamidis

Iraklis Tsoupouroglou

Eirini Schiza

Constantinos S. Pattichis

Natalia Stathakarou

Klas Karlgren



Abstract

Developing an effective educational chatbot is a challenging and time-consuming process. One of the main challenges in a co-creation process, is ensuring multiple stakeholders, as professionals in a variety of roles such as academics, learners, researchers, and subject experts, are all able to contribute successfully. More common online learning resources are designed using traditional methods such as group storyboarding workshops. With chatbot design, it is especially difficult to maintain a group focus on pedagogical requirements while minimizing technological interaction. Furthermore, more time is required to gather sufficient and accurate data used to train a chatbot to the point where it can be deployed for education. This paper describes the development of a web-based chatbot design tool formed to break down these barriers and support the overall design process.

Citation

Henderson, J., Pears, M., Bamidis, P. D., Tsoupouroglou, I., Schiza, E., Pattichis, C. S., …Konstantinidis, S. T. (2022). Development of a Bespoke Chatbot Design Tool to Facilitate a Crowd-based Co-creation Process. In 2022 International Conference on Interactive Media, Smart Systems and Emerging Technologies (IMET) : proceedings. https://doi.org/10.1109/imet54801.2022.9929752

Conference Name 2022 International Conference on Interactive Media, Smart Systems and Emerging Technologies (IMET)
Conference Location Limassol, Cyprus
Start Date Oct 4, 2022
End Date Oct 7, 2022
Acceptance Date Jul 13, 2022
Online Publication Date Oct 4, 2022
Publication Date Nov 2, 2022
Deposit Date Nov 4, 2022
Publicly Available Date Nov 11, 2022
Publisher Institute of Electrical and Electronics Engineers
Book Title 2022 International Conference on Interactive Media, Smart Systems and Emerging Technologies (IMET) : proceedings
ISBN 9781665470179
DOI https://doi.org/10.1109/imet54801.2022.9929752
Public URL https://nottingham-repository.worktribe.com/output/13179537
Publisher URL https://ieeexplore.ieee.org/document/9929752

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