'This is not what we wanted': designing for conversation with voice interfaces
(2018)
Journal Article
Reeves, S., Porcheron, M., & Fischer, J. (2019). 'This is not what we wanted': designing for conversation with voice interfaces. InterActions, 26(1), 46-51. https://doi.org/10.1145/3296699
Design is increasingly said to be about constructing conversations with end users [1]. Advances in underlying voice-related [2] technologies, coupled with the spread of voice-driven agents and dedicated devices such as the Amazon Echo, Google Home, a... Read More about 'This is not what we wanted': designing for conversation with voice interfaces.