Engaging Marginalized Stakeholders: Towards a Dialogical Theorization of Effective Corporate-Rightsholder Remedy

Bianchi, Lara; Caruana, Robert; Shivji, Alysha Kate

Abstract

In the remediation of business-related human rights abuses, meaningful stakeholder engagement –one culminating in the effective access to remedy- begins with forms of communication that enable the voice and agency of marginalized stakeholders, and value their lived experiences. Here, we consider how the development of a dialogical theorization of stakeholder engagement is aligned with the practical and ethical goals of an effective access to human rights remedy. Drawing on dialogical theory, we discern four ethical criteria - power cognizant, polyphonic pluralism, generative agonism and discursive unfinalizability - that reveal three general approaches to
stakeholder engagement – essentially monologic, seemingly dialogic, and authentically dialogic – based on the extent to which they exhibit the criteria. We propose and discuss an 'authentically dialogic' approach for organizations adopting morally expansive, victim-centric approaches to engagement in the design and implementation
of company-led remedial mechanisms.

Citation

Bianchi, L., Caruana, R., & Shivji, A. K. (2024). Engaging Marginalized Stakeholders: Towards a Dialogical Theorization of Effective Corporate-Rightsholder Remedy. Journal of Business Ethics, https://doi.org/10.1007/s10551-024-05879-6

• Journal Article Type: Article
• Acceptance Date: Nov 12, 2024
• Online Publication Date: Nov 27, 2024
• Publication Date: Nov 27, 2024
• Deposit Date: Nov 21, 2024
• Publicly Available Date: Dec 3, 2024
• Journal: Journal of Business Ethics
• Print ISSN: 0167-4544
• Electronic ISSN: 1573-0697
• Publisher: Springer Verlag
• Peer Reviewed: Peer Reviewed
• DOI: https://doi.org/10.1007/s10551-024-05879-6
• Keywords: Stakeholder engagement; Marginalized stakeholders; Access to remedy
• Public URL: https://nottingham-repository.worktribe.com/output/42214415
• Publisher URL: https://link.springer.com/article/10.1007/s10551-024-05879-6#
• Other Repo URL: https://sussex.figshare.com/articles/journal_contribution/Engaging_marginalized_stakeholders_towards_a_dialogical_theorization_of_effective_corporate-rightsholder_remedy/27724416