Towards an integrated workforce management system

Landa-Silva, Dario; Castillo, Arturo; Bowie, Leslie; Johnston, Hazel

Abstract

We describe progress towards a workforce management system in which personnel scheduling is integrated with other important processes such as payroll processing, attendance and absence recording, staffing forecast and planning, etc. Our focus is on customeroriented sectors in which a considerable proportion of the available workforce is part-Time. First, we discuss the importance of having an integrated workforce management strategy and then, we address the particular aspects of shift pattern design and staff allocation using a fast-food restaurant and a leisure centre as examples.

Citation

Landa-Silva, D., Castillo, A., Bowie, L., & Johnston, H. (2010, August). Towards an integrated workforce management system. Presented at PATAT 2010 - Proceedings of the 8th International Conference on the Practice and Theory of Automated Timetabling

• Presentation Conference Type: Conference Paper (published)
• Conference Name: PATAT 2010 - Proceedings of the 8th International Conference on the Practice and Theory of Automated Timetabling
• Start Date: Aug 10, 2010
• End Date: Aug 13, 2010
• Publication Date: Dec 1, 2010
• Deposit Date: Feb 10, 2020
• Pages: 519-523
• Public URL: https://nottingham-repository.worktribe.com/output/3088126
• Publisher URL: https://www.patatconference.org/patat2010/proceedings.html