Data-Driven Visiting Experiences

Benford, Steve; Darzentas, Dimitri; Bodiaj, Edgar; Tennent, Paul; Martindale, Sarah; Cameron, Harriet; Spors, Velvet

Abstract

Data is seen as the ‘new oil’ that drives the digital economy, and museums are no exception to this. We investigate how data captured from hybrid museum experiences can become a resource for designers, for museums, and for visitors in their understanding of a museum and a museum visit. We ground our discussion in three complementary case studies: Analysing visitors’ movements in a touring virtual reality exhibition called Thresholds; analysing their gifting behaviours in the Gift app; and capturing data about how designers used our Visitor Box cards.

Citation

Benford, S., Darzentas, D., Bodiaj, E., Tennent, P., Martindale, S., Cameron, H., & Spors, V. (2022). Data-Driven Visiting Experiences. In A. Waern, & A. S. Løvlie (Eds.), Hybrid Museum Experiences: Theory and Design (157-175). Amsterdam University Press. https://doi.org/10.5117/9789463726443

• Publication Date: Apr 4, 2022
• Deposit Date: Jan 4, 2023
• Publicly Available Date: Jan 9, 2023
• Publisher: Amsterdam University Press
• Pages: 157-175
• Book Title: Hybrid Museum Experiences: Theory and Design
• Chapter Number: 9
• ISBN: 9789463726443
• DOI: https://doi.org/10.5117/9789463726443
• Keywords: Hybrid Design, Museums, User Experience, Human-Computer Interaction (HCI), Gifting
• Public URL: https://nottingham-repository.worktribe.com/output/15712900
• Publisher URL: https://library.oapen.org/handle/20.500.12657/53260