Outputs (2)

Designing for Trust: Autonomous Animal-Centric Robotic & AI Systems (2022)
Presentation / Conference Contribution
Chamberlain, A., Benford, S., Fischer, J., Barnard, P., Greenhalgh, C., Row Farr, J., Tandavanitj, N., & Adams, M. (2022, December). Designing for Trust: Autonomous Animal-Centric Robotic & AI Systems. Presented at Proceedings of the Ninth International Conference on Animal-Computer Interaction, Newcastle, UK

From cat feeders and cat flaps to robot toys, humans are deploying increasingly autonomous systems to look after their pets. In parallel, industry is developing the next generation of autonomous systems to look after humans in the home – most notably... Read More about Designing for Trust: Autonomous Animal-Centric Robotic & AI Systems.

A confirmatory factorial analysis of the Chatbot Usability Scale: a multilanguage validation (2022)
Journal Article
Borsci, S., Schmettow, M., Malizia, A., Chamberlain, A., & van der Velde, F. (2023). A confirmatory factorial analysis of the Chatbot Usability Scale: a multilanguage validation. Personal and Ubiquitous Computing, 27, 317–330. https://doi.org/10.1007/s00779-022-01690-0

The Bot Usability Scale (BUS) is a standardised tool to assess and compare the satisfaction of users after interacting with chatbots to support the development of usable conversational systems. The English version of the 15-item BUS scale (BUS-15) wa... Read More about A confirmatory factorial analysis of the Chatbot Usability Scale: a multilanguage validation.