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Organizational Learning and Hotel Performance: The Role of Capabilities’ Hierarchy (2019)
Journal Article
Ali, S., Peters, L., Khan, U., & Ali, W. (2020). Organizational Learning and Hotel Performance: The Role of Capabilities’ Hierarchy. International Journal of Hospitality Management, 85, Article 102349. https://doi.org/10.1016/j.ijhm.2019.102349

Building on the capabilities' hierarchy concept, a model of the effect of organizational learning on hotel performance is proposed and tested in this study. Data was collected from 240 managers in the hotel industry of United Kingdom and Pakistan via... Read More about Organizational Learning and Hotel Performance: The Role of Capabilities’ Hierarchy.