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All Outputs (2)

The nature, extent and impact of educator targeted bullying on school teachers in West Malaysia (2016)
Journal Article
Santos, A., & Tin, J. J. (2018). The nature, extent and impact of educator targeted bullying on school teachers in West Malaysia. British Journal of Guidance and Counselling, 46(5), 543-556. https://doi.org/10.1080/03069885.2016.1245410

This study examines the nature, prevalence and impact of educator targeted bullying (ETB) in a sample of 575 Malaysian school teachers. Specifically it was predicted that ethnicity may be related to exposure to ETB; that frequency of exposure would v... Read More about The nature, extent and impact of educator targeted bullying on school teachers in West Malaysia.

Emotional intelligence as a moderator in the emotional labour-burnout relationship: evidence from Malaysian HR professionals (2016)
Journal Article
Mustafa, M., Santos, A., & Chern, G. T. (2016). Emotional intelligence as a moderator in the emotional labour-burnout relationship: evidence from Malaysian HR professionals. International Journal of Work Organisation and Emotion, 7(2), https://doi.org/10.1504/IJWOE.2016.078091

The role of emotions amongst employees with extensive interpersonal interactions has been identified as critical for both individual and organisational performance. This particular study examines the relationship between emotional labour, trait emoti... Read More about Emotional intelligence as a moderator in the emotional labour-burnout relationship: evidence from Malaysian HR professionals.