All Outputs (25)

Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis (2023)
Journal Article
Clark, J. R., Large, D. R., Shaw, E., Nichele, E., Galvez Trigo, M. J., Fischer, J. E., …Stanton, N. A. (2024). Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis. Applied Ergonomics, 114, Article 104152. https://doi.org/10.1016/j.apergo.2023.104152

Onboard virtual assistants with the ability to converse with users are gaining favour in supporting effective human-machine interaction to meet safe standards of operation in automated vehicles (AVs). Previous studies have highlighted the need to com... Read More about Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis.

"The ChatGPT bot is causing panic now -but it'll soon be as mundane a tool as Excel": analysing topics, sentiment and emotions relating to ChatGPT on Twitter (2023)
Journal Article
Heaton, D., Clos, J., Nichele, E., & Fischer, J. E. (in press). "The ChatGPT bot is causing panic now -but it'll soon be as mundane a tool as Excel": analysing topics, sentiment and emotions relating to ChatGPT on Twitter. Personal and Ubiquitous Computing,

ChatGPT, a sophisticated chatbot system by OpenAI, gained significant attention and adoption in 2022 and 2023. By generating human-like conversations, it attracted over 100 million monthly users; however, there are concerns about the social impact of... Read More about "The ChatGPT bot is causing panic now -but it'll soon be as mundane a tool as Excel": analysing topics, sentiment and emotions relating to ChatGPT on Twitter.

Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System (2023)
Journal Article
Castle-Green, T., Reeves, S., Fischer, J. E., & Koleva, B. (2023). Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System. Computer Supported Cooperative Work, 32(3), 607-643. https://doi.org/10.1007/s10606-022-09455-2

The ‘digital plumber’ is a conceptualisation in ubicomp research that describes the work of installing and maintaining IoT devices. But an important and often understated element of commercial IoT solutions is their long-term socio-technical infrastr... Read More about Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System.

Interactions of fast-moving consumer goods in cooking: Insights from a quantitative ethnographic study (2022)
Journal Article
Berumen, G., Fischer, J., & Baumers, M. (2023). Interactions of fast-moving consumer goods in cooking: Insights from a quantitative ethnographic study. Packaging Technology and Science, 36(4), 265-279. https://doi.org/10.1002/pts.2710

Fast-moving consumer goods (FMCGs) are increasingly equipped with enhanced packaging that incorporates novel functionalities. Providing FMCGs with this technology is challenging due to their unique characteristics, such as their low cost and short li... Read More about Interactions of fast-moving consumer goods in cooking: Insights from a quantitative ethnographic study.

Data as a Resource for Designing Digitally Enhanced Consumer Packaged Goods (2022)
Journal Article
Berumen, G., Fischer, J., & Baumers, M. (2022). Data as a Resource for Designing Digitally Enhanced Consumer Packaged Goods. Multimodal Technologies and Interaction, 6(11), Article 101. https://doi.org/10.3390/mti6110101

The incorporation of digital functionalities into consumer packaged goods (CPG) has the potential to improve our lives by supporting us in our daily practises. However, despite the increasing availability of data about their use, research is needed t... Read More about Data as a Resource for Designing Digitally Enhanced Consumer Packaged Goods.

The relationship between trust and attitudes towards the COVID-19 digital contact-tracing app in the UK (2022)
Journal Article
Dowthwaite, L., Wagner, H. G., Babbage, C. M., Fischer, J. E., Barnard, P., Nichele, E., …McAuley, D. (2022). The relationship between trust and attitudes towards the COVID-19 digital contact-tracing app in the UK. PLoS ONE, 17(10), Article e0276661. https://doi.org/10.1371/journal.pone.0276661

During the COVID-19 pandemic, digital contact-tracing has been employed in many countries to monitor and manage the spread of the disease. However, to be effective such a system must be adopted by a substantial proportion of the population; therefore... Read More about The relationship between trust and attitudes towards the COVID-19 digital contact-tracing app in the UK.

Understanding Trust and Changes in Use After a Year With the NHS COVID-19 Contact Tracing App in the United Kingdom: Longitudinal Mixed Methods Study (2022)
Journal Article
Pepper, C., Reyes-Cruz, G., Pena, A. R., Dowthwaite, L., Babbage, C. M., Wagner, H., …Fischer, J. E. (2022). Understanding Trust and Changes in Use After a Year With the NHS COVID-19 Contact Tracing App in the United Kingdom: Longitudinal Mixed Methods Study. Journal of Medical Internet Research, 24(10), Article e40558. https://doi.org/10.2196/40558

Background: Digital contact tracing (DCT) apps have been implemented as a response to the COVID-19 pandemic. Research has focused on understanding acceptance and adoption of these apps, but more work is needed to understand the factors that may contr... Read More about Understanding Trust and Changes in Use After a Year With the NHS COVID-19 Contact Tracing App in the United Kingdom: Longitudinal Mixed Methods Study.

Trustworthy UAV Relationships: Applying the Schema Action World Taxonomy to UAVs and UAV Swarm Operations (2022)
Journal Article
Parnell, K. J., Fischer, J. E., Clark, J. R., Bodenmann, A., Galvez Trigo, M. J., Brito, M. P., …Ramchurn, S. D. (2023). Trustworthy UAV Relationships: Applying the Schema Action World Taxonomy to UAVs and UAV Swarm Operations. International Journal of Human-Computer Interaction, 39(20), 4042-4058. https://doi.org/10.1080/10447318.2022.2108961

Human Factors play a significant role in the development and integration of avionic systems to ensure that they are trusted and can be used effectively. As Unoccupied Aerial Vehicle (UAV) technology becomes increasingly important to the aviation doma... Read More about Trustworthy UAV Relationships: Applying the Schema Action World Taxonomy to UAVs and UAV Swarm Operations.

Demonstrating Interaction: The Case of Assistive Technology (2022)
Journal Article
Reyes-Cruz, G., Fischer, J. E., & Reeves, S. (2022). Demonstrating Interaction: The Case of Assistive Technology. ACM Transactions on Computer-Human Interaction, 29(5), 1-37. https://doi.org/10.1145/3514236

Technology "demos"have become a staple in technology design practice, especially for showcasing prototypes or systems. However, demonstrations are also commonplace and multifaceted phenomena in everyday life, and thus have found their way into empiri... Read More about Demonstrating Interaction: The Case of Assistive Technology.

Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study (2021)
Journal Article
Dowthwaite, L., Fischer, J., Perez Vallejos, E., Portillo, V., Nichele, E., Goulden, M., & McAuley, D. (2021). Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study. Journal of Medical Internet Research, 23(9), Article e29085. https://doi.org/10.2196/29085

Background: Digital contact tracing is employed to monitor and manage the spread of Covid-19. However, to be effective the system must be adopted by a substantial proportion of the population. Studies of (mostly hypothetical) contact tracing apps sho... Read More about Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study.

"I can't get round": Recruiting Assistance in Mobile Robotic Telepresence (2021)
Journal Article
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2021). "I can't get round": Recruiting Assistance in Mobile Robotic Telepresence. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW3), Article 248. https://doi.org/10.1145/3432947

Via audiovisual communications and a controllable physical embodiment, Mobile Robotic telePresence (MRP) systems aim to support enhanced collaboration between remote and local members of a given setting. But MRP systems also put the remote user in po... Read More about "I can't get round": Recruiting Assistance in Mobile Robotic Telepresence.

Pulling Back the Curtain on the Wizards of Oz (2020)
Journal Article
Porcheron, M., Fischer, J. E., & Reeves, S. (2020). Pulling Back the Curtain on the Wizards of Oz. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW3), Article 243. https://doi.org/10.1145/3432942

The Wizard of Oz method is an increasingly common practice in HCI and CSCW studies as part of iterative design processes for interactive systems. Instead of designing a fully-fledged system, the 'technical work' of key system components is completed... Read More about Pulling Back the Curtain on the Wizards of Oz.

The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods (2019)
Journal Article
Rady, A., Fischer, J., Reeves, S., Logan, B., & James Watson, N. (2020). The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods. Sensors, 20(1), Article 230. https://doi.org/10.3390/s20010230

Food allergens present a significant health risk to the human population, so their presence must be monitored and controlled within food production environments. This is especially important for powdered food, which can contain nearly all known food... Read More about The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods.

Probing IoT-based consumer services: 'insights' from the connected shower (2019)
Journal Article
Crabtree, A., Hyland, L., Colley, J., Flintham, M., Fischer, J. E., & Kwon, H. (2020). Probing IoT-based consumer services: 'insights' from the connected shower. Personal and Ubiquitous Computing, 24, 595–611. https://doi.org/10.1007/s00779-019-01303-3

This paper presents findings from the deployment of a technology probe-the connected shower-and implications for the development of 'living services' or autonomous context-aware consumer-oriented IoT services that exploit sensing to gain consumer 'in... Read More about Probing IoT-based consumer services: 'insights' from the connected shower.

Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home (2019)
Journal Article
Nilsson, T., Crabtree, A., Fischer, J., & Koleva, B. (2019). Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home. Personal and Ubiquitous Computing, 23(2), 287–307. https://doi.org/10.1007/s00779-019-01210-7

The domestic environment is a key area for the design and deployment of autonomous systems. Yet research indicates their adoption is already being hampered by a variety of critical issues including trust, privacy and security. This paper explores how... Read More about Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home.

The Connected Shower: Studying Intimate Data in Everyday Life (2018)
Journal Article
Kwon, H., Fischer, J. E., Flintham, M., & Colley, J. (2018). The Connected Shower: Studying Intimate Data in Everyday Life. Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, 2(4), 1-22. https://doi.org/10.1145/3287054

This paper presents the design and field study of the Connected Shower, a bespoke IoT device that captures water flow, temperature, shower-head movement, and shower product weight. We deployed the device in six UK homes for a week to understand the u... Read More about The Connected Shower: Studying Intimate Data in Everyday Life.

'This is not what we wanted': designing for conversation with voice interfaces (2018)
Journal Article
Reeves, S., Porcheron, M., & Fischer, J. (2019). 'This is not what we wanted': designing for conversation with voice interfaces. InterActions, 26(1), 46-51. https://doi.org/10.1145/3296699

Design is increasingly said to be about constructing conversations with end users [1]. Advances in underlying voice-related [2] technologies, coupled with the spread of voice-driven agents and dedicated devices such as the Amazon Echo, Google Home, a... Read More about 'This is not what we wanted': designing for conversation with voice interfaces.

“What do you want for dinner?”: need anticipation and the design of proactive technologies for the home (2018)
Journal Article
Hyland, L., Crabtree, A., Fischer, J. E., Colley, J., & Fuentes, C. (in press). “What do you want for dinner?”: need anticipation and the design of proactive technologies for the home. Computer Supported Cooperative Work, https://doi.org/10.1007/s10606-018-9314-4

This paper examines ‘the routine shop’ as part of a project that is exploring automation and autonomy in the Internet of Things. In particular we explicate the ‘work’ involved in anticipating need using an ethnomethodological analysis that makes visi... Read More about “What do you want for dinner?”: need anticipation and the design of proactive technologies for the home.

Provenance Network Analytics: An approach to data analytics using data provenance (2018)
Journal Article
Huynh, T. D., Ebden, M., Fischer, J., Roberts, S., & Moreau, L. (2018). Provenance Network Analytics: An approach to data analytics using data provenance. Data Mining and Knowledge Discovery, 32(3), 708-735. https://doi.org/10.1007/s10618-017-0549-3

Provenance network analytics is a novel data analytics approach that helps infer properties of data, such as quality or importance, from their provenance. Instead of analysing application data, which are typically domain-dependent, it analyses the da... Read More about Provenance Network Analytics: An approach to data analytics using data provenance.

Data Work: How Energy Advisors and Clients Make IoT Data Accountable (2017)
Journal Article
Fischer, J. E., Crabtree, A., Colley, J., Rodden, T., & Costanza, E. (2017). Data Work: How Energy Advisors and Clients Make IoT Data Accountable. Computer Supported Cooperative Work, 26(4-6), 597-626. https://doi.org/10.1007/s10606-017-9293-x

© 2017, The Author(s). We present fieldwork findings from the deployment of an interactive sensing system that supports the work of energy advisors who give face-to-face advice to low-income households in the UK. We focus on how the system and the da... Read More about Data Work: How Energy Advisors and Clients Make IoT Data Accountable.