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All Outputs (12)

Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System (2023)
Journal Article
Castle-Green, T., Reeves, S., Fischer, J. E., & Koleva, B. (2023). Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System. Computer Supported Cooperative Work, 32(3), 607-643. https://doi.org/10.1007/s10606-022-09455-2

The ‘digital plumber’ is a conceptualisation in ubicomp research that describes the work of installing and maintaining IoT devices. But an important and often understated element of commercial IoT solutions is their long-term socio-technical infrastr... Read More about Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System.

"More Than a cliché": Experiencing Hybrid Gifting in the Wild (2023)
Journal Article
Spence, J., Koleva, B., Benford, S., Darzentas, D., Flintham, M., Glover, K., …Thorn, E. C. (2023). "More Than a cliché": Experiencing Hybrid Gifting in the Wild. ACM Transactions on Computer-Human Interaction, 30(4), Article 55. https://doi.org/10.1145/3577015

Gifting is socially and economically important. Studies of gifting physical objects have revealed motivations, values, and the tensions between them, while HCI research has revealed weaknesses of digital gifting and explored possibilities of hybrid g... Read More about "More Than a cliché": Experiencing Hybrid Gifting in the Wild.

A framework for differentiation in composed digital-physical products (2020)
Journal Article
Baumers, M., Ashcroft, I., Benford, S., Flintham, M., Koleva, B., Tóth, Z., & Winklhofer, H. (2020). A framework for differentiation in composed digital-physical products. International Journal of Mechatronics and Manufacturing Systems, 13(4), 286-298. https://doi.org/10.1504/IJMMS.2020.112351

Product-service systems (PSS) composed of physical products and digital services are emerging as an important new product category. In this paper we suggest that the established metaphor of 'layering' is insufficient to capture the diverse ways in wh... Read More about A framework for differentiation in composed digital-physical products.

Designing Hybrid Gifts (2020)
Journal Article
Koleva, B., Spence, J., Benford, S., Kwon, H., Schnädelbach, H., Thorn, E., …Lane, G. (2020). Designing Hybrid Gifts. ACM Transactions on Computer-Human Interaction, 27(5), 1–33. https://doi.org/10.1145/3398193

Hybrid gifting combines physical artefacts and experiences with digital interactivity to generate new kinds of gifts. Our review details how gifting is a complex social phenomenon and how digital gifting is less engaging than physical gifting for bot... Read More about Designing Hybrid Gifts.

Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home (2019)
Journal Article
Nilsson, T., Crabtree, A., Fischer, J., & Koleva, B. (2019). Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home. Personal and Ubiquitous Computing, 23(2), 287–307. https://doi.org/10.1007/s00779-019-01210-7

The domestic environment is a key area for the design and deployment of autonomous systems. Yet research indicates their adoption is already being hampered by a variety of critical issues including trust, privacy and security. This paper explores how... Read More about Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home.

Crafting Interactive Decoration (2017)
Journal Article
Benford, S., Koleva, B., Quinn, A., Thorn, E., Glover, K., Preston, W., …Mortier, R. (2017). Crafting Interactive Decoration. ACM Transactions on Computer-Human Interaction, 24(4), 1-39. https://doi.org/10.1145/3058552

We explore the crafting of interactive decoration for everyday artefacts. This involves adorning them with decorative patterns that enhance their beauty while triggering digital interactions when scanned with cameras. These are realised using an exis... Read More about Crafting Interactive Decoration.

Families and mobile devices in museums: designing for integrated experiences (2016)
Journal Article
Rennick-Egglestone, S., Brundell, P., Koleva, B., Roussou, M., Chaffardon, C., & Benford, S. (2016). Families and mobile devices in museums: designing for integrated experiences. Journal on Computing and Cultural Heritage, 9(2), Article 11. https://doi.org/10.1145/2891416

This paper presents an observational study of eight families engaging with a bespoke tablet experience produced for a space science centre. It documents the various ways in which family members orientate themselves to the usage of technology in this... Read More about Families and mobile devices in museums: designing for integrated experiences.

Performance-Led Research in the Wild (2013)
Journal Article
Benford, S., Adams, M., Tandavanitj, N., Row Farr, J., Greenhalgh, C., Crabtree, A., …Giannachi, G. (2013). Performance-Led Research in the Wild. ACM Transactions on Computer-Human Interaction, 20(3), 1-22. https://doi.org/10.1145/2491500.2491502

We explore the approach of performance-led research in the wild in which artists drive the creation of novel performances with the support of HCI researchers that are then deployed and studied at public performance in cultural settings such as galler... Read More about Performance-Led Research in the Wild.

Supporting the creation of hybrid museum experiences (2009)
Journal Article
Koleva, B., Rennick-Egglestone, S., Schnädelbach, H., Glover, K., Greenhalgh, C., Rodden, T., & Dade-Robertson, M. (2009). Supporting the creation of hybrid museum experiences. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 2009, https://doi.org/10.1145/1518701.1519001

This paper presents the evolution of a tool to support the rapid prototyping of hybrid museum experiences by domain professionals. The developed tool uses visual markers to associate digital resources with physical artefacts. We present the iterative... Read More about Supporting the creation of hybrid museum experiences.

Expected, sensed, and desired: A framework for designing sensing-based interaction (2005)
Journal Article
Benford, S., Schnädelbach, H., Koleva, B., Anastasi, R., Greenhalgh, C., Rodden, T., …Steed, A. (2005). Expected, sensed, and desired: A framework for designing sensing-based interaction. ACM Transactions on Computer-Human Interaction, 12(1), 3-30. https://doi.org/10.1145/1057237.1057239

Movements of interfaces can be analyzed in terms of whether they are expected, sensed, and desired. Expected movements are those that users naturally perform; sensed are those that can be measured by a computer; and desired movements are those that a... Read More about Expected, sensed, and desired: A framework for designing sensing-based interaction.

Three dimensional visualization of the World Wide Web (1999)
Journal Article
Benford, S., Taylor, I., Brailsford, D. F., Koleva, B., Craven, M. P., Fraser, M., …Greenhalgh, C. (1999). Three dimensional visualization of the World Wide Web. ACM Computing Surveys, 31(4es),

Although large-scale public hypermedia structures such as the World Wide Web are popularly referred to as "cyberspace", the extent to which they constitute a space in the everyday sense of the word is questionable. This paper reviews recent work in t... Read More about Three dimensional visualization of the World Wide Web.