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All Outputs (56)

Encountering Autonomous Robots on Public Streets (2024)
Conference Proceeding
Pelikan, H. R. M., Reeves, S., & Cantarutti, M. N. (2024). Encountering Autonomous Robots on Public Streets. In HRI '24: Proceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction. https://doi.org/10.1145/3610977.3634936

Robots deployed in public settings enter spaces that humans live and work in. Studies of HRI in public tend to prioritise direct and deliberate interactions. Yet this misses the most common form of response to robots, which ranges from subtle fleetin... Read More about Encountering Autonomous Robots on Public Streets.

Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation (2023)
Conference Proceeding
Reyes-Cruz, G., Phypers, I., Boudouraki, A., Price, D., Fischer, J., Reeves, S., …Maior, H. (2023). Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation. In TAS '23: Proceedings of the First International Symposium on Trustworthy Autonomous Systems (1-6). https://doi.org/10.1145/3597512.3597532

Mobile robotic telepresence (MRP) allows remote users' access and mobility in a range of local environments. MRP devices have been adopted in societally significant domains such as workplaces, museums, commerce, education, and healthcare, especially... Read More about Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation.

Thinking Like a Machine: Alan Turing, Computation and the Praxeological Foundations of AI (2023)
Journal Article
Saha, D., Brooker, P., Mair, M., & Reeves, S. (2023). Thinking Like a Machine: Alan Turing, Computation and the Praxeological Foundations of AI. Science & Technology Studies, https://doi.org/10.23987/sts.122892

As part of ongoing research bridging ethnomethodology and computer science, in this article we offer an alternate reading of Alan Turing’s 1936 paper, “On Computable Numbers”. Following through Turing’s machinic respecification of computation, we hop... Read More about Thinking Like a Machine: Alan Turing, Computation and the Praxeological Foundations of AI.

Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation (2023)
Conference Proceeding
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2023). Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation. In CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/3544549.3573871

Organisations wishing to maintain employee satisfaction for hybrid collaboration need to explore flexible solutions that provide value for both remote and on-site employees. In this case study, we report on the roll-out of a telepresence robot pilot... Read More about Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation.

The Work to Make Facial Recognition Work (2023)
Journal Article
Greiffenhagen, C., Xu, X., & Reeves, S. (2023). The Work to Make Facial Recognition Work. Proceedings of the ACM on Human-Computer Interaction, 7(CSCW1), 1-30. https://doi.org/10.1145/3579531

Facial recognition technology (FRT) has become a significant topic in CSCW owing to widespread adoption and related criticisms: the use of FRT is often considered an assault on privacy or a kind of neo-phrenology. This discussion has revolved around... Read More about The Work to Make Facial Recognition Work.

"Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation (2023)
Conference Proceeding
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2023). "Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation. In HRI '23: Proceedings of the 2023 ACM/IEEE International Conference on Human-Robot Interaction (63-71). https://doi.org/10.1145/3568162.3576961

Mobile Robotic Telepresence (MRP) systems afford remote communication with an embodied physicality and autonomous mobility, which is thought to be useful for creating a sense of presence in hybrid activities. In this paper, drawing on phenomenology,... Read More about "Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation.

Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System (2023)
Journal Article
Castle-Green, T., Reeves, S., Fischer, J. E., & Koleva, B. (2023). Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System. Computer Supported Cooperative Work, 32(3), 607-643. https://doi.org/10.1007/s10606-022-09455-2

The ‘digital plumber’ is a conceptualisation in ubicomp research that describes the work of installing and maintaining IoT devices. But an important and often understated element of commercial IoT solutions is their long-term socio-technical infrastr... Read More about Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System.

Conversational AI: Respecifying participation as regulation (2022)
Book Chapter
Reeves, S., & Porcheron, M. (2022). Conversational AI: Respecifying participation as regulation. In W. Housley, A. Edwards, R. Beneito-Montagut, & R. Fitzgerald (Eds.), The SAGE Handbook of Digital Society. SAGE Publications

When we talk about AI-driven systems there is a tendency by researchers to treat people encountering them as ‘participants’ in human-machine interactions. This seems particularly true for so-called conversational AI, such as voice interfaces or chatb... Read More about Conversational AI: Respecifying participation as regulation.

Supporting Awareness of Visual Impairments and Accessibility Reflections through Video Demos and Design Cards (2022)
Conference Proceeding
Reyes-Cruz, G., Fischer, J., & Reeves, S. (2022). Supporting Awareness of Visual Impairments and Accessibility Reflections through Video Demos and Design Cards. In Proceedings of the 12th Nordic Conference on Human-Computer Interaction (NordiCHI’22) (1-15). https://doi.org/10.1145/3546155.3546697

Disabled people's experiences and knowledge are oftentimes not central in design processes. Further, the burden of outreach and sensitising others to these experiences and knowledge is frequently not recognised. This paper offers a workshop approach... Read More about Supporting Awareness of Visual Impairments and Accessibility Reflections through Video Demos and Design Cards.

Back to the Control Room: Managing Artistic Work (2022)
Journal Article
Reeves, S., Greiffenhagen, C., & Perry, M. (2024). Back to the Control Room: Managing Artistic Work. Computer Supported Cooperative Work, 33(1), 59-102. https://doi.org/10.1007/s10606-022-09436-5

Control rooms have long been a key domain of investigation in HCI and CSCW as sites for understanding distributed work and fragmented settings, as well as the role and design of digital technologies in that work. Although research has tended to focus... Read More about Back to the Control Room: Managing Artistic Work.

Exploring self-tracking practices for those with lived experience of bipolar disorder: Learning from combined principles of Patient and Public Involvement and HCI (2022)
Conference Proceeding
Majid, S., Morriss, R., Figueredo, G., & Reeves, S. (2022). Exploring self-tracking practices for those with lived experience of bipolar disorder: Learning from combined principles of Patient and Public Involvement and HCI. In DIS '22: Designing Interactive Systems Conference (1907-1920). https://doi.org/10.1145/3532106.3533531

Bipolar Disorder (BD) is a complex, cyclical and chronic mental illness where self-tracking is central to self-management. Mobile technology is often leveraged to support this. Limited research has investigated the everyday practices of self-tracking... Read More about Exploring self-tracking practices for those with lived experience of bipolar disorder: Learning from combined principles of Patient and Public Involvement and HCI.

Unpacking Practitioners' Attitudes Towards Codifications of Design Knowledge for Voice User Interfaces (2022)
Conference Proceeding
Khemani, K. H., & Reeves, S. (2022). Unpacking Practitioners' Attitudes Towards Codifications of Design Knowledge for Voice User Interfaces. In CHI '22: CHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/3491102.3517623

Recent HCI research has sought to develop guidelines-'heuristics', 'best practices', 'principles' and so on-for voice user interfaces (VUI) to aid both practitioners and researchers in improving the quality of VUI-based design. However, limited resea... Read More about Unpacking Practitioners' Attitudes Towards Codifications of Design Knowledge for Voice User Interfaces.

Demonstrating Interaction: The Case of Assistive Technology (2022)
Journal Article
Reyes-Cruz, G., Fischer, J. E., & Reeves, S. (2022). Demonstrating Interaction: The Case of Assistive Technology. ACM Transactions on Computer-Human Interaction, 29(5), 1-37. https://doi.org/10.1145/3514236

Technology "demos"have become a staple in technology design practice, especially for showcasing prototypes or systems. However, demonstrations are also commonplace and multifaceted phenomena in everyday life, and thus have found their way into empiri... Read More about Demonstrating Interaction: The Case of Assistive Technology.

Crossing with care: bogs, streams and assistive mobilities as family praxis in the countryside (2021)
Journal Article
Laurier, E., Dunkley, R., Smith, T. A., & Reeves, S. (2021). Crossing with care: bogs, streams and assistive mobilities as family praxis in the countryside. Gesprächsforschung, 22, 544-568

In this paper, we use ethnomethodology, membership categorisation analysis, and conversation analysis (EMCA) to investigate traversing obstacles in outdoor environments as reflexively constitutive of producing, resisting and adjusting family relation... Read More about Crossing with care: bogs, streams and assistive mobilities as family praxis in the countryside.

The Extent of User Involvement in the Design of Self-tracking Technology for Bipolar Disorder: Literature Review (2021)
Journal Article
Majid, S., Reeves, S., Figueredo, G., Brown, S., Lang, A., Moore, M., & Morriss, R. (2021). The Extent of User Involvement in the Design of Self-tracking Technology for Bipolar Disorder: Literature Review. JMIR Mental Health, 8(12), Article e27991. https://doi.org/10.2196/27991

Background: The number of self-monitoring apps for bipolar disorder (BD) is increasing. The involvement of users in human-computer interaction (HCI) research has a long history and is becoming a core concern for designers working in this space. The a... Read More about The Extent of User Involvement in the Design of Self-tracking Technology for Bipolar Disorder: Literature Review.

"I can't get round": Recruiting Assistance in Mobile Robotic Telepresence (2021)
Journal Article
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2021). "I can't get round": Recruiting Assistance in Mobile Robotic Telepresence. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW3), Article 248. https://doi.org/10.1145/3432947

Via audiovisual communications and a controllable physical embodiment, Mobile Robotic telePresence (MRP) systems aim to support enhanced collaboration between remote and local members of a given setting. But MRP systems also put the remote user in po... Read More about "I can't get round": Recruiting Assistance in Mobile Robotic Telepresence.

Connecting Distributed Families: Camera Work for Three-party Mobile Video Calls (2020)
Conference Proceeding
Gan, Y., Greiffenhagen, C., & Reeves, S. (2020). Connecting Distributed Families: Camera Work for Three-party Mobile Video Calls. In CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (1-12). https://doi.org/10.1145/3313831.3376704

Mobile video calling technologies have become a critical link to connect distributed families. However, these technologies have been principally designed for video calling between two parties, whereas family video calls involve young children often c... Read More about Connecting Distributed Families: Camera Work for Three-party Mobile Video Calls.

Reframing Disability as Competency: Unpacking Everyday Technology Practices of People with Visual Impairments (2020)
Conference Proceeding
Reyes-Cruz, G., Fischer, J. E., & Reeves, S. (2020). Reframing Disability as Competency: Unpacking Everyday Technology Practices of People with Visual Impairments. In CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (1–13). https://doi.org/10.1145/3313831.3376767

More than a billion people in the world live with some form of visual impairment, and a wide variety of technologies are now routinely used by them in the course of 'getting on' in everyday life. However, little is known about the ways in which assis... Read More about Reframing Disability as Competency: Unpacking Everyday Technology Practices of People with Visual Impairments.

The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods (2019)
Journal Article
Rady, A., Fischer, J., Reeves, S., Logan, B., & James Watson, N. (2020). The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods. Sensors, 20(1), Article 230. https://doi.org/10.3390/s20010230

Food allergens present a significant health risk to the human population, so their presence must be monitored and controlled within food production environments. This is especially important for powdered food, which can contain nearly all known food... Read More about The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods.