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All Outputs (2)

Assessing institutional empathy in medical settings (2018)
Journal Article
Atkins, S., & Roberts, C. (2018). Assessing institutional empathy in medical settings. Journal of Applied Linguistics and Professional Practice, 13(1-3), 11-33. https://doi.org/10.1558/japl.31861

The use of role-play in standardised medical assessments raises many problems, particularly around the measurement of interpersonal skills such as ‘empathy’. Research on the use of simulations has tended to focus on quantified, psychometric assessmen... Read More about Assessing institutional empathy in medical settings.

Assessing health professionals' communication through role-play: an interactional analysis of simulated versus actual GP consultations (2018)
Journal Article
Atkins, S. (2019). Assessing health professionals' communication through role-play: an interactional analysis of simulated versus actual GP consultations. Discourse Studies, 21(2), 109-134. https://doi.org/10.1177/1461445618802659

Simulations, in which healthcare professionals are observed in dialogue with role-played patients, are widely used for assessing professional skills. Medical education research suggests simulations should be as authentic as possible, but there remain... Read More about Assessing health professionals' communication through role-play: an interactional analysis of simulated versus actual GP consultations.