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Redress compliance and choice: Enhanced Consumer Measures and the retreat from punishment in the Consumer Rights Act 2015 (2016)
Journal Article
Cartwright, P. (2016). Redress compliance and choice: Enhanced Consumer Measures and the retreat from punishment in the Consumer Rights Act 2015. Cambridge Law Journal, 75(2), ( 271-300). doi:10.1017/S0008197316000210. ISSN 0008-1973

This article examines critically the extent to which the availability of Enhanced Consumer Measures (ECMs) created by the Consumer Rights Act 2015 addresses the problems associated with the enforcement of consumer protection law in the UK. The articl... Read More

Understanding and protecting vulnerable financial consumers (2014)
Journal Article
Cartwright, P. (2015). Understanding and protecting vulnerable financial consumers. Journal of Consumer Policy, 38(2), doi:10.1007/s10603-014-9278-9. ISSN 0168-7034

This article considers how consumer protection law and policy should address the interests of particularly vulnerable financial consumers. Specifically, the article proposes a taxonomy of vulnerability which helps to identify (a) what makes consumers... Read More

Publicity, punishment and protection: the role(s) of adverse publicity in consumer policy (2011)
Journal Article
Cartwright, P. (2012). Publicity, punishment and protection: the role(s) of adverse publicity in consumer policy. Legal Studies, 32(2), doi:10.1111/j.1748-121X.2011.00212.x. ISSN 0261-3875

This paper argues that adverse publicity can fulfil two crucial roles in consumer protection law and policy. First, it can operate as an effective regulatory sanction in its own right; secondly it can play a vital role in helping consumers to exert m... Read More