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What Smart Campuses Can Teach Us about Smart Cities: User Experiences and Open Data (2018)
Journal Article
Vasileva, R., Rodrigues, L., Hughes, N., Greenhalgh, C., Goulden, M., & Tennison, J. (2018). What Smart Campuses Can Teach Us about Smart Cities: User Experiences and Open Data. Information, 9(10), 251-264. doi:10.3390/info9100251

Universities, like cities, have embraced novel technologies and data based solutions to improve their campuses with ‘smart’ becoming a welcomed concept. Campuses in many ways are small-scale cities. They increasingly seek to address similar challenge... Read More

Differentiating ‘the user’ in DSR: developing demand side response in advanced economies (2018)
Journal Article
Goulden, M., Spence, A., Wardman, J., & Leygue, C. (2018). Differentiating ‘the user’ in DSR: developing demand side response in advanced economies. Energy Policy, 122, (176-185). doi:10.1016/j.enpol.2018.07.013. ISSN 0301-4215

This paper reports on the current state of Demand Side Response (DSR) in the UK – an early adoptor amongst advanced economies – and the role of the end user in determining its future. Through 21 expert interviews we establish the current state of DSR... Read More

Digital energy visualisations in the workplace: the e-Genie tool (2017)
Journal Article
Spence, A., Goulden, M., Leygue, C., Banks, N., Bedwell, B. D., Jewell, M., …Ferguson, E. (in press). Digital energy visualisations in the workplace: the e-Genie tool. Building Research and Information, doi:10.1080/09613218.2018.1409569. ISSN 0961-3218

Building management systems are designed for energy managers; there are few energy feedback systems designed to engage staff. A tool, known as e-Genie, was developed to engage workplace occupants with energy data and support them to take action to re... Read More

Living with interpersonal data: observability and accountability in the age of pervasive ICT (2017)
Journal Article
Goulden, M., Tolmie, P., Mortier, R., & Lodge, T. (in press). Living with interpersonal data: observability and accountability in the age of pervasive ICT. New Media and Society, doi:10.1177/1461444817700154. ISSN 1461-4448

The Internet of Things, alongside existing mobile digital technologies, heralds a world in which pervasive sensing constantly captures data about us. Simultaneous with this technology programme are moves by policymakers to shore up the digital econom... Read More

Intervening to change behaviour and save energy in the workplace: a systematic review of available evidence (2016)
Journal Article
Staddon, S. C., Cycil, C., Goulden, M., Leygue, C., & Spence, A. (2016). Intervening to change behaviour and save energy in the workplace: a systematic review of available evidence. Energy Research and Social Science, 17, doi:10.1016/j.erss.2016.03.027. ISSN 2214-6296

Workplaces worldwide are a major source of carbon emissions and changing energy use behaviour in these environments has the capacity for large carbon savings. This paper reviews and synthesises empirical evidence to identify what types of behaviour c... Read More

Wild interdisciplinarity: ethnography and computer science (2016)
Journal Article
Goulden, M., Greiffenhagen, C., Crowcroft, J., McAuley, D., Mortier, R., Radenkovic, M., & Sathiaseelan, A. (in press). Wild interdisciplinarity: ethnography and computer science. International Journal of Social Research Methodology, doi:10.1080/13645579.2016.1152022. ISSN 1364-5579

Drawing on the experiences of a novel collaborative project between sociologists and computer scientists, this paper identifies a set of challenges for fieldwork that are generated by this wild interdisciplinarity. Public Access Wi-Fi Service was a p... Read More

Caught in the middle: the role of the facilities manager in organisational energy use (2015)
Journal Article
Goulden, M., & Spence, A. (2015). Caught in the middle: the role of the facilities manager in organisational energy use. Energy Policy, 85, doi:10.1016/j.enpol.2015.06.014. ISSN 0301-4215

This study analyses the role of the Facilities Manager [FM] as a key actor in organisational energy management. This builds on the idea that ‘middle’ agents in networks can be an important lever for socio-technical change. The study demonstrates the... Read More

A feasibility study of an in-the-wild experimental public access WiFi network (2014)
Conference Proceeding
Sathiaseelan, A., Mortier, R., Goulden, M., Greiffenhagen, C., Radenkovic, M., Crowcroft, J., & McAuley, D. (2014). A feasibility study of an in-the-wild experimental public access WiFi network. In Proceedings of the Fifth ACM Symposium on Computing for Development - ACM DEV-5 '14doi:10.1145/2674377.2674383

Universal Internet access has become critical to modern life, leading to many explorations of approaches to increase its availability. In this paper we report on a study of one such approach, PAWS, that seeks to understand the technical and social co... Read More

Smart grids, smart users? The role of the user in demand side management (2014)
Journal Article
Goulden, M., Bedwell, B. D., Rennick-Egglestone, S., Rodden, T., & Spence, A. (in press). Smart grids, smart users? The role of the user in demand side management. Energy Research and Social Science, 2, doi:10.1016/j.erss.2014.04.008. ISSN 2214-6296

Smart grids are a key feature of future energy scenarios, with the overarching goal of better aligning energy generation and demand. The work presented here considers the role of the user in such systems, and the contexts in which such roles might em... Read More

Smart grids, smart users? The role of the user in demand side management (2014)
Journal Article
Goulden, M., Spence, A., Bedwell, B., RODDEN, T., & Rennick-Egglestone, S. (2014). Smart grids, smart users? The role of the user in demand side management. Energy Research and Social Science, 2, 21-29. doi:10.1016/j.erss.2014.04.008

Smart grids are a key feature of future energy scenarios, with the overarching goal of better aligning energy generation and demand. The work presented here considers the role of the user in such systems, and the contexts in which such roles might em... Read More

Tailored scenarios: a low-cost online method to elicit perceptions on designs using real relationships (2013)
Conference Proceeding
Coughlan, T., Brown, M., Lawson, G., Mortier, R., Houghton, R., & Goulden, M. (2013). Tailored scenarios: a low-cost online method to elicit perceptions on designs using real relationships

This paper describes the on-going development of a method to elicit perceptions of design ideas for social technologies, through automatically tailoring scenarios presented in online surveys using information gathered from respondents. The work has b... Read More

Intergenerational interpretation of the Internet of Things
Book
Brown, M., Coughlan, T., Lawson, G., Mortier, R., Houghton, R., & Goulden, M. Intergenerational interpretation of the Internet of Things. Horizon Digital Economy Reseearch Institute. Manuscript submitted for publication

This report investigates how different generations within a household interpret individual members’ data generated by the Internet of Things (IoT). Adopting a mixed methods approach, we are interested in interpretations of the IoT by teenagers, thei... Read More