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Human motivation and professional practice: of knights, knaves and social workers (2004)
Journal Article
Martin, G. P., Phelps, K., & Katbamna, S. (2004). Human motivation and professional practice: of knights, knaves and social workers. https://doi.org/10.1111/j.1467-9515.2004.00402.x

Efforts to improve the efficiency and responsiveness of public services by harnessing the self-interest of professionals in state agencies have been widely debated in the recent literature on welfare state reform. In the context of social services, o... Read More about Human motivation and professional practice: of knights, knaves and social workers.