Advance selling and service cancelation when consumers are overconfident
(2024)
Journal Article
Sun, Z., Ji, G., & Tan, K. (2024). Advance selling and service cancelation when consumers are overconfident. Kybernetes, https://doi.org/10.1108/K-02-2023-0306
Purpose This paper aims to study the joint decision making of advance selling and service cancellation for service provides with limited capacity when consumers are overconfident. Design/methodology/approach For the case in which consumers enco... Read More about Advance selling and service cancelation when consumers are overconfident.