"It's small talk, jim, but not as we know it.": engendering trust through human-agent conversation in an autonomous, self-driving car
(2019)
Presentation / Conference Contribution
Large, D. R., Clark, L., Burnett, G., Harrington, K., Luton, J., Thomas, P., & Bennett, P. (2019). "It's small talk, jim, but not as we know it.": engendering trust through human-agent conversation in an autonomous, self-driving car. In CUI '19 Proceedings of the 1st International Conference on Conversational User Interfaces Article No. 22 (1–7). https://doi.org/10.1145/3342775.3342789
The use of speech has been popularised as a human-vehicle interface in the automotive domain. While this is most often associated with alleviating concerns of driver distraction and cognitive load, the study explores whether the presence of conversat... Read More about "It's small talk, jim, but not as we know it.": engendering trust through human-agent conversation in an autonomous, self-driving car.