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All Outputs (16)

Ciao AI: the Italian adaptation and validation of the Chatbot Usability Scale (2023)
Journal Article
Borsci, S., Prati, E., Malizia, A., Schmettow, M., Chamberlain, A., & Federici, S. (2023). Ciao AI: the Italian adaptation and validation of the Chatbot Usability Scale. Personal and Ubiquitous Computing, https://doi.org/10.1007/s00779-023-01731-2

Chatbot-based tools are becoming pervasive in multiple domains from commercial websites to rehabilitation applications. Only recently, an eleven-item satisfaction inventory was developed (the ChatBot Usability Scale, BUS-11) to help designers in the... Read More about Ciao AI: the Italian adaptation and validation of the Chatbot Usability Scale.

GROUPTHINK: Telepresence and Agency During Live Performance (2022)
Journal Article
Hossaini, A., Gingrich, O., Rahman, S., Grierson, M., Murr, J., Chamberlain, A., & Renaud, A. (2022). GROUPTHINK: Telepresence and Agency During Live Performance. Proceedings of the ACM on computer graphics and interactive techniques, 5(4), 1-10. https://doi.org/10.1145/3533610

Live performers often describe "playing to the audience"as shifts in emphasis, timing and even content according to perceived audience reactions. Traditional staging allows the transmission of physiological signals through the audience's eyes, skin,... Read More about GROUPTHINK: Telepresence and Agency During Live Performance.

A confirmatory factorial analysis of the Chatbot Usability Scale: a multilanguage validation (2022)
Journal Article
Borsci, S., Schmettow, M., Malizia, A., Chamberlain, A., & van der Velde, F. (2023). A confirmatory factorial analysis of the Chatbot Usability Scale: a multilanguage validation. Personal and Ubiquitous Computing, 27, 317–330. https://doi.org/10.1007/s00779-022-01690-0

The Bot Usability Scale (BUS) is a standardised tool to assess and compare the satisfaction of users after interacting with chatbots to support the development of usable conversational systems. The English version of the 15-item BUS scale (BUS-15) wa... Read More about A confirmatory factorial analysis of the Chatbot Usability Scale: a multilanguage validation.

Locating Identities in Time: An Examination of the Formation and Impact of Temporality on Presentations of the Self Through Location-based Social Networks (2021)
Journal Article
Papangelis, K., Lykourentzou, I., Khan, V., Chamberlain, A., Cao, T., Saker, M., & Lalone, N. (2021). Locating Identities in Time: An Examination of the Formation and Impact of Temporality on Presentations of the Self Through Location-based Social Networks. ACM Transactions on Social Computing, 4(3), 1-23. https://doi.org/10.1145/3473043

Studies of identity and location-based social networks (LBSN) have tended to focus on the performative aspects associated with marking one’s location. Yet, these studies often present this practice as being an a priori aspect of locative media. What... Read More about Locating Identities in Time: An Examination of the Formation and Impact of Temporality on Presentations of the Self Through Location-based Social Networks.

The Chatbot Usability Scale: the Design and Pilot of a Usability Scale for Interaction with AI-Based Conversational Agents (2021)
Journal Article
Borsci, S., Malizia, A., Schmettow, M., van der Velde, F., Tariverdiyeva, G., Balaji, D., & Chamberlain, A. (2022). The Chatbot Usability Scale: the Design and Pilot of a Usability Scale for Interaction with AI-Based Conversational Agents. Personal and Ubiquitous Computing, 26(1), 95-119. https://doi.org/10.1007/s00779-021-01582-9

Standardised tools to assess a user's satisfaction with the experience of using chatbots and conversational agents are currently unavailable. This work describes four studies; including a systematic literature review, with an overall sample of 141 pa... Read More about The Chatbot Usability Scale: the Design and Pilot of a Usability Scale for Interaction with AI-Based Conversational Agents.

Performing the Digital Self: Understanding Location-Based Social Networking, Territory, Space, and Identity in the City (2020)
Journal Article
Papangelis, K., Chamberlain, A., Khan, V., Lykourentzou, I., Saker, M., Liang, H., …Cao, T. (2020). Performing the Digital Self: Understanding Location-Based Social Networking, Territory, Space, and Identity in the City. ACM Transactions on Computer-Human Interaction, 27(1), 1-26. https://doi.org/10.1145/3364997

Expressions of territoriality have been positioned as one of the main reasons users alter their behaviors and perceptions of spatiality and sociality while engaging with location-based social networks (LBSN). Despite the potential for this interplay... Read More about Performing the Digital Self: Understanding Location-Based Social Networking, Territory, Space, and Identity in the City.

Designing and evaluating mobile self-reporting techniques: crowdsourcing for citizen science (2019)
Journal Article
Younis, E. M. G., Kanjo, E., & Chamberlain, A. (2019). Designing and evaluating mobile self-reporting techniques: crowdsourcing for citizen science. Personal and Ubiquitous Computing, 23(2), 329-338. https://doi.org/10.1007/s00779-019-01207-2

In recent years, mobile phone technology has taken tremendous leaps and bounds to enable all types of sensing applications and interaction methods, including mobile journaling and self-reporting to add metadata and to label sensor data streams. Mobil... Read More about Designing and evaluating mobile self-reporting techniques: crowdsourcing for citizen science.

Sounding Out Ethnography and Design: Developing Metadata Frameworks for Designing Personal Heritage Soundscapes (2018)
Journal Article
Chamberlain, A., Bødker, M., & Papangelis, K. (2018). Sounding Out Ethnography and Design: Developing Metadata Frameworks for Designing Personal Heritage Soundscapes. Journal of the Audio Engineering Society, 66(6), 468-477. https://doi.org/10.17743/jaes.2018.0025

© 2018 Audio Engineering Society. All rights reserved. The paper presents reflections on understanding the issues of designing locative sonic memory-scapes. As physical space and digital media become ever more intertwined, together forming and augmen... Read More about Sounding Out Ethnography and Design: Developing Metadata Frameworks for Designing Personal Heritage Soundscapes.

Audio technology and mobile human-computer interaction: from space and place, to social media, music, composition and creation (2017)
Journal Article
Chamberlain, A., Bødker, M., Hazzard, A., McGookin, D., De Roure, D., Willcox, P., & Papangelis, K. (2017). Audio technology and mobile human-computer interaction: from space and place, to social media, music, composition and creation. International Journal of Mobile Human Computer Interaction, 9(4), https://doi.org/10.4018/IJMHCI.2017100103

Audio-based mobile technology is opening up a range of new interactive possibilities. This paper brings some of those possibilities to light by offering a range of perspectives based in this area. It is not only the technical systems that are develop... Read More about Audio technology and mobile human-computer interaction: from space and place, to social media, music, composition and creation.

Conquering the city: understanding perceptions of mobility and human territoriality in location-based mobile games (2017)
Journal Article
Papangelis, K., Metzger, M., Sheng, Y., Liang, H., Chamberlain, A., & Cao, T. (2017). Conquering the city: understanding perceptions of mobility and human territoriality in location-based mobile games. Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, 1(3), https://doi.org/10.1145/3130955

With the increasing popularity of mobile video games, game designers and developers are starting to integrate geolocation into video games. Popular location-based games such as Ingress or Pokémon Go have millions of users, yet little is known about h... Read More about Conquering the city: understanding perceptions of mobility and human territoriality in location-based mobile games.

Ways of walking: understanding walking's implications for the design of handheld technology via a humanistic ethnographic approach (2016)
Journal Article
Eslambolchilar, P., Bødker, M., & Chamberlain, A. (2016). Ways of walking: understanding walking's implications for the design of handheld technology via a humanistic ethnographic approach. Human Technology: An Interdisciplinary Journal on Humans in ICT Environments, 12(1), https://doi.org/10.17011/ht/urn.201605192618

It seems logical to argue that mobile computing technologies are intended for use “on-the-go.” However, on closer inspection, the use of mobile technologies pose a number of challenges for users who are mobile, particularly moving around on foot. In... Read More about Ways of walking: understanding walking's implications for the design of handheld technology via a humanistic ethnographic approach.

Searching for music: understanding the discovery, acquisition, processing and organization of music in a domestic setting for design (2016)
Journal Article
Chamberlain, A., & Crabtree, A. (in press). Searching for music: understanding the discovery, acquisition, processing and organization of music in a domestic setting for design. Personal and Ubiquitous Computing, https://doi.org/10.1007/s00779-016-0911-2

This series of studies make it clear that a wide range of both physical and digital resources are involved in domestic music consumption. The selection of digital resources is particularly evident, and it can be observed that domestic music consumpti... Read More about Searching for music: understanding the discovery, acquisition, processing and organization of music in a domestic setting for design.

"I’ve got a sheep with three legs if anybody wants it?’" - re-visioning the rural economy (2015)
Journal Article
Crabtree, A., Chamberlain, A., Valchovska, S., Davies, M., Glover, K., & Greenhalgh, C. (2015). "I’ve got a sheep with three legs if anybody wants it?’" - re-visioning the rural economy. Personal and Ubiquitous Computing, 19(8), https://doi.org/10.1007/s00779-015-0890-8

This paper reports on a study of 4CG, a cooperative enterprise located in rural Wales. 4CG operates for the good of the local economy and seeks to diversify its commercial portfolio through the creation of an online shop retailing goods and services... Read More about "I’ve got a sheep with three legs if anybody wants it?’" - re-visioning the rural economy.

Understanding mass participatory pervasive computing systems for environmental campaigns (2013)
Journal Article
Chamberlain, A., Paxton, M., Glover, K., Flintham, M., Price, D., Benford, S., …Greenhalgh, C. (2014). Understanding mass participatory pervasive computing systems for environmental campaigns. Personal and Ubiquitous Computing, 18(7), https://doi.org/10.1007/s00779-013-0756-x

Participate was a 3-year collaboration between industry and academia to explore how mobile, Web and broadcast technologies could combine to deliver environ- mental campaigns. In a series of pilot projects, schools used mobile sensors to enhance scien... Read More about Understanding mass participatory pervasive computing systems for environmental campaigns.