The facilitators of communication with people with dementia in a care setting: an interview study with healthcare workers

Stanyon, Miriam Ruth; Griffiths, Amanda; Thomas, Shirley A.; Gordon, Adam Lee

Abstract

Objectives: to describe the views of healthcare workers on the facilitators of communication with people with dementia in a care setting.
Design: thematic analysis of semi-structured interviews.
Setting: all participants were interviewed in their place of work.
Participants: sixteen healthcare workers whose daily work involves interacting with people with dementia.
Results: four overarching categories of themes were identified from the interviews that impact on communication: the attributes of a care worker, communication strategies used, organisational factors and the physical characteristics of the care environment.
Conclusion: many strategies used by healthcare workers to facilitate communication have not yet been studied in the research literature. Participants’ views on training should be incorporated into future dementia training programmes.

Citation

Stanyon, M. R., Griffiths, A., Thomas, S. A., & Gordon, A. L. (2016). The facilitators of communication with people with dementia in a care setting: an interview study with healthcare workers. Age and Ageing, 45(1), 164-170. https://doi.org/10.1093/ageing/afv161

• Journal Article Type: Article
• Acceptance Date: Sep 15, 2015
• Online Publication Date: Jan 13, 2016
• Publication Date: Jan 13, 2016
• Deposit Date: Feb 12, 2016
• Publicly Available Date: Feb 12, 2016
• Journal: Age and Ageing
• Print ISSN: 0002-0729
• Electronic ISSN: 1468-2834
• Publisher: Oxford University Press
• Peer Reviewed: Peer Reviewed
• Volume: 45
• Issue: 1
• Pages: 164-170
• DOI: https://doi.org/10.1093/ageing/afv161
• Keywords: dementia, communication, thematic analysis, care workers, care homes, older people
• Public URL: https://nottingham-repository.worktribe.com/output/979205
• Publisher URL: https://academic.oup.com/ageing/article/45/1/164/2195309
• Contract Date: Feb 12, 2016