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A comparison of field-based and lab-based experiments to evaluate user experience of personalised mobile devices

Sun, Xu; May, Andrew

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Authors

SUJING XU Sujing.Xu@nottingham.ac.uk
Assistant Professor

Andrew May



Abstract

There is a growing debate in the literature regarding the tradeoffs between lab and field evaluation of mobile devices. This paper presents a comparison of field-based and lab-based experiments to evaluate user experience of personalised mobile devices at large sports events. A lab experiment is recommended when the testing focus is on the user interface and application-oriented usability related issues. However, the results suggest that a field experiment is more suitable for investigating a wider range of factors affecting the overall acceptability of the designed mobile service. Such factors include the system function and effects of actual usage contexts aspects. Where open and relaxed communication is important (e.g., where participant groups are naturally reticent to communicate), this is more readily promoted by the use of a field study.

Citation

Sun, X., & May, A. (2013). A comparison of field-based and lab-based experiments to evaluate user experience of personalised mobile devices. Advances in Human-Computer Interaction, 2013, Article 619767. https://doi.org/10.1155/2013/619767

Journal Article Type Article
Acceptance Date Jan 12, 2013
Publication Date Jan 31, 2013
Deposit Date Oct 23, 2017
Publicly Available Date Mar 28, 2024
Journal Advances in Human-Computer Interaction
Print ISSN 1687-5893
Electronic ISSN 1687-5893
Publisher Hindawi Publishing Corporation
Peer Reviewed Peer Reviewed
Volume 2013
Article Number 619767
DOI https://doi.org/10.1155/2013/619767
Public URL https://nottingham-repository.worktribe.com/output/712732
Publisher URL https://doi.org/10.1155/2013/619767
Additional Information Precise date of publication uncertain, Copyright © 2013.

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