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A comparison of field-based and lab-based experiments to evaluate user experience of personalised mobile devices

Sun, Xu; May, Andrew

Authors

Xu Sun xu.sun@nottingham.edu.cn

Andrew May a.j.may@lboro.ac.uk

Abstract

There is a growing debate in the literature regarding the tradeoffs between lab and field evaluation of mobile devices. This paper presents a comparison of field-based and lab-based experiments to evaluate user experience of personalised mobile devices at large sports events. A lab experiment is recommended when the testing focus is on the user interface and application-oriented usability related issues. However, the results suggest that a field experiment is more suitable for investigating a wider range of factors affecting the overall acceptability of the designed mobile service. Such factors include the system function and effects of actual usage contexts aspects. Where open and relaxed communication is important (e.g., where participant groups are naturally reticent to communicate), this is more readily promoted by the use of a field study.

Journal Article Type Article
Publication Date Jan 31, 2013
Journal Advances in Human-Computer Interaction
Print ISSN 1687-5893
Electronic ISSN 1687-5893
Publisher Hindawi Publishing Corporation
Peer Reviewed Peer Reviewed
Volume 2013
Article Number 619767
Institution Citation Sun, X., & May, A. (2013). A comparison of field-based and lab-based experiments to evaluate user experience of personalised mobile devices. Advances in Human-Computer Interaction, 2013, doi:10.1155/2013/619767
DOI https://doi.org/10.1155/2013/619767
Publisher URL https://doi.org/10.1155/2013/619767
Copyright Statement Copyright information regarding this work can be found at the following address: http://creativecommons.org/licenses/by/4.0
Additional Information Precise date of publication uncertain, Copyright © 2013.

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