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Working with Experts with Experience: Charting Co-production and Co-design in the Development of HCI-Based Design

Niedderer, Kristina; Harrison, Dew; Gosling, Julie; Craven, Michael; Blackler, Alethea; Losada, Raquel; Cid, Teresa


Kristina Niedderer

Dew Harrison

Julie Gosling

Alethea Blackler

Raquel Losada

Teresa Cid


Rens Brankaert

Gail Kenning


This chapter outlines the co-design process for ‘Let’s meet up!’, a hybrid electronic system, which combines traditional board games and digital features, created to facilitate and maintain social engagement for people living with dementia. It allows people with dementia to stay in touch with their loved ones and to remain socially and physically active by arranging joint activities for themselves through a simple, user-friendly tangible interface. Let’s meet up! is one of four solutions developed by a multidisciplinary team of researchers and people living with dementia as part of the European MinD project. The aim of MinD was to research and co-develop mindful design solutions to support people with dementia and their caregivers with self-empowerment and social engagement. Co-design with groups of experts with experience (GEE), including people with dementia, caregivers and care professionals, was used throughout the research and development process, comprising data collection, design idea development, decision-making, design concept and prototype development, to ensure the relevance and appropriateness of those ideas, concepts and prototypes for people with dementia. Co-production was increasingly used to enable GEE to co-host and co-curate the co-design sessions, and to take ownership of the process. The chapter explains the process of research and the activities undertaken and provides recommendations for this symbiotic approach, taking into account both the benefits and the limitations.


Niedderer, K., Harrison, D., Gosling, J., Craven, M., Blackler, A., Losada, R., & Cid, T. (2020). Working with Experts with Experience: Charting Co-production and Co-design in the Development of HCI-Based Design. In R. Brankaert, & G. Kenning (Eds.), HCI and Design in the Context of Dementia (303-320). Springer International Publishing.

Acceptance Date Aug 2, 2019
Online Publication Date Jul 17, 2020
Publication Date 2020
Deposit Date Jul 20, 2020
Publicly Available Date Jul 18, 2021
Pages 303-320
Series Title Human–Computer Interaction Series
Book Title HCI and Design in the Context of Dementia
ISBN 9783030328344
Public URL
Publisher URL


Niedderer Et Al. 2020 Working With Experts By Experience SEM-GEE HCI Dementia Chapter Final (1.4 Mb)

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