Emotions in tourist experiences: Advancing our conceptual, methodological and empirical understanding

Hosany, Sameer; Hunter-Jones, Philippa; McCabe, Scott

Abstract

The tourism industry has long been hailed as the ‘fun’ industry. Tourism is practiced for its hedonic benefits. We choose to spend discretionary disposable income on holidays and travel essentially for the anticipated pleasure that we will obtain. In that sense, the value proposition for tourism is significantly based on the emotions. This editorial addresses questions linked to the role of emotions in tourist experiences. The theorization of emotion has received much attention in thecontemporary tourism literature and among destination marketers. Emotions, episodes of intense feelings associated with a specific situation or event (Cohen and Areni, 1991), play a key role in understanding tourist behavior. Studies have focused for example on positive emotional experiences associated with festivals, shopping, theme parks, holidays, heritage sites and adventure tourism among others, and the links between emotional responses and behavioural outcomes, such as satisfaction and customer loyalty.

Citation

Hosany, S., Hunter-Jones, P., & McCabe, S. (2020). Emotions in tourist experiences: Advancing our conceptual, methodological and empirical understanding. Journal of Destination Marketing and Management, 16, https://doi.org/10.1016/j.jdmm.2020.100444

• Journal Article Type: Editorial
• Acceptance Date: Apr 15, 2020
• Online Publication Date: May 23, 2020
• Publication Date: 2020-06
• Deposit Date: Jun 2, 2020
• Publicly Available Date: May 24, 2021
• Journal: Journal of Destination Marketing & Management
• Print ISSN: 2212-571X
• Publisher: Elsevier
• Peer Reviewed: Peer Reviewed
• Volume: 16
• Article Number: 100444
• DOI: https://doi.org/10.1016/j.jdmm.2020.100444
• Keywords: Marketing; Strategy and Management; Business and International Management
• Public URL: https://nottingham-repository.worktribe.com/output/4562102
• Publisher URL: https://www.sciencedirect.com/science/article/pii/S2212571X20300664?via%3Dihub