Caroline Tynan
Interpreting value in the customer service experience using customer-dominant logic
Tynan, Caroline; McKechnie, Sally; Hartley, Stephanie
Authors
Citation
Tynan, C., McKechnie, S., & Hartley, S. (2014). Interpreting value in the customer service experience using customer-dominant logic. Journal of Marketing Management, 30(9-10), 1058-1081. doi:10.1080/0267257x.2014.934269
Journal Article Type | Article |
---|---|
Acceptance Date | Jul 21, 2014 |
Online Publication Date | Jul 21, 2014 |
Publication Date | Jul 21, 2014 |
Deposit Date | Mar 4, 2019 |
Journal | Journal of Marketing Management |
Print ISSN | 0267-257X |
Electronic ISSN | 1472-1376 |
Publisher | Taylor & Francis (Routledge) |
Peer Reviewed | Peer Reviewed |
Volume | 30 |
Issue | 9-10 |
Pages | 1058-1081 |
DOI | https://doi.org/10.1080/0267257x.2014.934269 |
Public URL | https://nottingham-repository.worktribe.com/output/1603905 |
Publisher URL | https://www.tandfonline.com/doi/pdf/10.1080/0267257X.2014.934269 |
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