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Interpreting value in the customer service experience using customer-dominant logic

Tynan, Caroline; McKechnie, Sally; Hartley, Stephanie

Authors

Caroline Tynan

Stephanie Hartley



Citation

Tynan, C., McKechnie, S., & Hartley, S. (2014). Interpreting value in the customer service experience using customer-dominant logic. Journal of Marketing Management, 30(9-10), 1058-1081. doi:10.1080/0267257x.2014.934269

Journal Article Type Article
Acceptance Date Jul 21, 2014
Online Publication Date Jul 21, 2014
Publication Date Jul 21, 2014
Deposit Date Mar 4, 2019
Journal Journal of Marketing Management
Print ISSN 0267-257X
Electronic ISSN 1472-1376
Publisher Taylor & Francis (Routledge)
Peer Reviewed Peer Reviewed
Volume 30
Issue 9-10
Pages 1058-1081
DOI https://doi.org/10.1080/0267257x.2014.934269
Public URL https://nottingham-repository.worktribe.com/output/1603905
Publisher URL https://www.tandfonline.com/doi/pdf/10.1080/0267257X.2014.934269

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