Caroline Tynan
Interpreting value in the customer service experience using customer-dominant logic
Tynan, Caroline; McKechnie, Sally; Hartley, Stephanie
Authors
Sally McKechnie
Stephanie Hartley
Citation
Tynan, C., McKechnie, S., & Hartley, S. (2014). Interpreting value in the customer service experience using customer-dominant logic. Journal of Marketing Management, 30(9-10), 1058-1081. https://doi.org/10.1080/0267257x.2014.934269
| Journal Article Type | Article |
|---|---|
| Acceptance Date | Jul 21, 2014 |
| Online Publication Date | Jul 21, 2014 |
| Publication Date | Jul 21, 2014 |
| Deposit Date | Mar 4, 2019 |
| Journal | Journal of Marketing Management |
| Print ISSN | 0267-257X |
| Electronic ISSN | 1472-1376 |
| Publisher | Routledge |
| Peer Reviewed | Peer Reviewed |
| Volume | 30 |
| Issue | 9-10 |
| Pages | 1058-1081 |
| DOI | https://doi.org/10.1080/0267257x.2014.934269 |
| Public URL | https://nottingham-repository.worktribe.com/output/1603905 |
| Publisher URL | https://www.tandfonline.com/doi/pdf/10.1080/0267257X.2014.934269 |
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