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Being in on the Action' in Mobile Robotic Telepresence: Rethinking Pres-ence in Hybrid Participation

Boudouraki, Andriana; Fischer, Joel E; Reeves, Stuart; Rintel, Sean

Authors

Andriana Boudouraki

JOEL FISCHER Joel.Fischer@nottingham.ac.uk
Professor of Human-Computer Interaction

Sean Rintel



Abstract

Mobile Robotic Telepresence (MRP) systems aford remote communication with an embodied physicality and autonomous mobility, which is thought to be useful for creating a sense of presence in hybrid activities. In this paper, drawing on phenomenology, we interviewed seven long term users of MRP to understand the lived experience of participating in hybrid spaces through a telepresence robot. The users' accounts show how the capabilities of the robot impact interactions, and how telepresence difers from in-person presence. Whilst not feeling as if they were really there, users felt present when they were being able to participate in local action and be treated as present. They also report standing out and being subject to behaviour amounting to 'othering'. We argue that these experiences point to a need for future work on telepresence to focus on giving remote users the means to exercise autonomy in ways that enable them to participate-to be 'in on the action'-rather than in ways that simply simulate being in-person.

Citation

Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (in press). Being in on the Action' in Mobile Robotic Telepresence: Rethinking Pres-ence in Hybrid Participation. . https://doi.org/10.1145/3568162.3576961

Conference Name 18th Annual ACM/IEEE International Conference on Human Robot Interaction (HRI)
Conference Location Stockholm, Sweden
Start Date Mar 13, 2023
End Date Mar 16, 2023
Acceptance Date Dec 2, 2022
Deposit Date Jan 6, 2023
Publicly Available Date Jan 6, 2023
Publisher Association for Computing Machinery (ACM)
DOI https://doi.org/10.1145/3568162.3576961
Keywords videoconferencing; hybrid; remote participation; distributed teams; phenomenology; being there
Public URL https://nottingham-repository.worktribe.com/output/15717582

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