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Using Intelligent Agents to Understand Management Practices and Retail Productivity

Siebers, Peer-Olaf; Aickelin, Uwe; Celia, Helen; Clegg, Christopher

Authors

Uwe Aickelin

Helen Celia

Christopher Clegg



Abstract

Intelligent agents offer a new and exciting way of understanding the world of work. In this paper we apply agent-based modeling and simulation to investigate a set of problems in a retail context. Specifically, we are working to understand the relationship between human resource management practices and retail productivity. Despite the fact we are working within a relatively novel and complex domain, it is clear that intelligent agents could offer potential for fostering sustainable organizational capabilities in the future. The project is still at an early stage. So far we have conducted a case study in a UK department store to collect data and capture impressions about operations and actors within departments. Furthermore, based on our case study we have built and tested our first version of a retail branch simulator which we will present in this paper.

Peer Reviewed Peer Reviewed
APA6 Citation Siebers, P., Aickelin, U., Celia, H., & Clegg, C. Using Intelligent Agents to Understand Management Practices and Retail Productivity
Copyright Statement Copyright information regarding this work can be found at the following address: http://eprints.nottingh.../end_user_agreement.pdf

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Copyright Statement
Copyright information regarding this work can be found at the following address: http://eprints.nottingham.ac.uk/end_user_agreement.pdf





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