Dr PEER-OLAF SIEBERS peer-olaf.siebers@nottingham.ac.uk
Assistant Professor
Agent based simulation as a novel decision support tool for retail managers
Siebers, Peer-Olaf; Aickelin, Uwe; Celia, Helen; Clegg, Chris
Authors
Uwe Aickelin
Helen Celia
Chris Clegg
Abstract
Intelligent agents offer a new and exciting way of understanding the world of work. We apply
agent-based simulation to investigate a set of problems in a retail context. Specifically, we are
working to understand the relationship between human resource management practices and retail productivity. Our multi-disciplinary research team draws upon expertise from work psychologists and computer scientists. Our research so far has led us to conduct case study work with a top ten UK retailer. Based on our case study experience and data we are developing a simulator that can be used to investigate the impact of management practices (e.g. training, empowerment, teamwork) on customer satisfaction and retail productivity.
Citation
Siebers, P., Aickelin, U., Celia, H., & Clegg, C. Agent based simulation as a novel decision support tool for retail managers.
Conference Name | ECMI 2008 - European Consortium for Mathematics in Industry |
---|---|
End Date | Jun 4, 2008 |
Deposit Date | Feb 18, 2009 |
Publicly Available Date | Mar 29, 2024 |
Journal | Proceedings of 15th European Conference on Mathematics for Industry (EMI2008) |
Peer Reviewed | Peer Reviewed |
Keywords | agent-based modelling, agent-based simulation, retail productivity, management practices, customer behaviour |
Public URL | https://nottingham-repository.worktribe.com/output/1016156 |
Publisher URL | http://www.ecmi2008.org/ |
Additional Information | Proceedings of the conference will be published by Springer in the series: Mathematics in industry |
Files
siebers2008a.pdf
(40 Kb)
PDF
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