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All Outputs (2)

Probing IoT-based consumer services: 'insights' from the connected shower (2019)
Journal Article
Crabtree, A., Hyland, L., Colley, J., Flintham, M., Fischer, J. E., & Kwon, H. (2020). Probing IoT-based consumer services: 'insights' from the connected shower. Personal and Ubiquitous Computing, 24, 595–611. https://doi.org/10.1007/s00779-019-01303-3

This paper presents findings from the deployment of a technology probe-the connected shower-and implications for the development of 'living services' or autonomous context-aware consumer-oriented IoT services that exploit sensing to gain consumer 'in... Read More about Probing IoT-based consumer services: 'insights' from the connected shower.

“What do you want for dinner?”: need anticipation and the design of proactive technologies for the home (2018)
Journal Article
Hyland, L., Crabtree, A., Fischer, J. E., Colley, J., & Fuentes, C. (in press). “What do you want for dinner?”: need anticipation and the design of proactive technologies for the home. Computer Supported Cooperative Work, https://doi.org/10.1007/s10606-018-9314-4

This paper examines ‘the routine shop’ as part of a project that is exploring automation and autonomy in the Internet of Things. In particular we explicate the ‘work’ involved in anticipating need using an ethnomethodological analysis that makes visi... Read More about “What do you want for dinner?”: need anticipation and the design of proactive technologies for the home.