Key challenges and opportunities of service innovation processes in technology supplier-service provider partnerships
(2021)
Journal Article
Homayounfard, A., & Zaefarian, G. (2022). Key challenges and opportunities of service innovation processes in technology supplier-service provider partnerships. Journal of Business Research, 139, 1284-1302. https://doi.org/10.1016/j.jbusres.2021.09.069
Business-to-business (B2B) technology suppliers have the potential to contribute to the service innovation process in distinct ways. Because they work with multiple service providers, they can identify emerging market trends and technological require... Read More about Key challenges and opportunities of service innovation processes in technology supplier-service provider partnerships.