@misc { , title = {Evaluating different cost-benefit analysis methods for port security operations}, abstract = {Service industries, such as ports, are attentive to their standards, a smooth service flow and economic viability. Cost benefit analysis has proven itself as a useful tool to support this type of decision making; it has been used by businesses and governmental agencies for many years. In this book chapter we demonstrate different modelling methods that are used for estimating input factors required for conducting cost benefit analysis based on a single case study. These methods are: scenario analysis, decision trees, Monte-Carlo simulation modelling and discrete event simulation modelling. Our aims are, on the one hand, to guide the analyst through the modelling processes and, on the other hand, to demonstrate what additional decision support information can be obtained from applying each of these modelling methods.}, isbn = {9781439867341}, note = {Copyright ©2012 From Decision making in service industries: a practical approach by Javier Faulin, Angel A. Juan, Scott E. Grasman, Michael J. Fry. Reproduced by permission of Taylor and Francis Group, LLC, s division of Informa plc. This material is strictly for personal use only. For any other use, the user must contact Taylor \& Francis directly at this address: permissions.mailbox@taylorandfrancis.com. Printing, photocopying, sharing via any means is a violation of copyright. School:C-Eng1,}, publicationstatus = {Published}, url = {https://nottingham-repository.worktribe.com/output/711071}, year = {2012}, author = {Sherman, Galina and Siebers, Peer-Olaf and Menachof, David and Aickelin, Uwe} editor = {Faulin, Javier and Juan, Angel A. and Grasman, Scott E. and Fry, Michael J.} }